Jersey Urology Group

Jeremy Miller-Petrosh 

on Google

3 years ago

This group cancelled on me twice in one month. I didn’t find out until the second cancellation until the day before my appointment when i called to confirm the appointment. They stated they called me the week prior and informed me of the cancellation and stated that i would call back for an appointment. However that call never happened. I checked my entire phone log for the month and their was no call received or voicemail left from them. This group is awful and clearly liars. 

J S 

on Google

3 years ago

Very disappointed and very unprofessional receptionist. You call them and they are very rude. They will take notes and leave it for doctors or nurse to be notified but they never get the message. When you call them again, they say, there isn't any notes. Very unprofessional . Wasted my 5 months with them. 

David DePasquale 

on Google

4 years ago

My experience with this practice has been very poor from beginning to end. After an initial consult regarding a procedure, I was able to make it to the office and everything seemed fine. After waiting for the doctor, I was told almost immediately that the procedure was not able to be done that day and that I would need general anesthesia. While this is fine, there was no explanation given. When I asked, the doctor informed me that the procedure was simply not able to be done and that he would have the surgical facility conta... read more

J J 

on Google

4 years ago

Very disappointed and very unprofessional receptionist. You call them and they are very rude. They will take notes and leave it for doctors or nurse to be notified but they never get the message. When you call them again, they say, there isn't any notes. Very unprofessional . Wasted my 5 months with them. 

john Penzo 

on Google

4 years ago

Terrible customer service. Just try to call the office and speak with someone I dare you...impossible. Another time I received a phone call from the office (which I was not expecting so I was caught unprepared) asked the lady to hold on for a second and she hung up.