This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Jersey Mike's Subs
- Sandwiches
- Springfield, VA
About this business
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
Location details
8432 Old Keene Mill Rd #2, Springfield, VA 22152, Springfield, VA, 22152, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I usually enjoy Jersey Mike’s at other locations, but this particular store was an absolute disaster — and it all points back to the management. From the moment I walked in, it was clear that the staff was overwhelmed and disorganized. Several employees looked frustrated or completely checked out, and after dealing with the manager myself, I understood why. The manager was dismissive, rude, and clearly had no interest in helping customers or supporting their team. Instead of solving problems, they seemed more focused on blam... read more
I asked for gluten free and was rudely treated by all the employees on staff. I then noticed that they were using the same gloves and making my food next to all the other sandwiches. When I brought it to the manager and he told me that if I was unhappy that I should go somewhere else (very rudely). This attitude has been here every time I have went and will not be back.
The last 3 or 4 times we've ordered via Uber eats, there's been something wrong with our order every time. Tonight evidently 2 of our sandwiches got swapped with ones from another order. I like the food, but the error rate is dismal. If we give them another shot in the future and do not run into issues, I'll revise my review.
Meat and Cheese are sliced right in front of you. Lots of toppings. Bread is baked daily. Just a really fresh sub sandwich. The employees are fabulous. They are top notch. Service is unbeatable. I always leave in a better mood than when I entered. Highly recommend!
I think this store has fallen victim to receiving a few negative reviews left in the rare event of a mistake or error on the employees part, however this location has many happy repeat customers, myself being one of them! The restaurant is always clean, which makes the experience of eating my lunch fresh and/or hot at one of the tables a relaxing one. I have visited this location for awhile, and have noticed improvements in overall service and quality of food improve steadily for over a year. Everything is delicious, no comp... read more
Frequently asked questions about Jersey Mike's Subs
How is Jersey Mike's Subs rated?
Jersey Mike's Subs has a 3.7 star rating with 76 reviews.
When is Jersey Mike's Subs open?
Jersey Mike's Subs is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com