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Jersey Mike's Subs
- Sandwiches
- Mentor, OH
About this business
Location details
9372 Mentor Ave, Mentor, OH 44060, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
I've been coming here for years and have never had my order messed up until today. I ordered a Big Kahuna with steak but received one with chicken instead. When I called to inform them about the mistake, they said, “We’re pretty sure you said chicken, but you can bring the sub back up.” I’ll take my business elsewhere from now on. There was no apology or acknowledgment of the error—just a suggestion to bring it back.
Made an online order and they lied to me and told me that they were taking it out of the grill then proceeded to tell me 20 minutes later that they never started my order. So they refunded me and gave me a free sandwich, I go in to get a free sandwich and they get my order wrong
Do not order from this location. The manager is rude, uncaring and treats their customers like crap. They screwed up our order of a catering box and instead of apologizing for it, she said thats too bad and walked away.
Frequently asked questions about Jersey Mike's Subs
How is Jersey Mike's Subs rated?
Jersey Mike's Subs has a 4.2 star rating with 291 reviews.
When is Jersey Mike's Subs open?
Jersey Mike's Subs is closed now. It will open at 10:00 a.m.
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