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Jersey Mike's Subs
- Sandwiches
- Gurnee, IL
About this business
Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,500 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates.
Location details
6310 Grand Ave Ste 400, Gurnee, IL 60031, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 9:00 p.m. |
Needs to work on customer service. Leaving customers standing waiting while they take breaks in the back and talk instead of completing the order the customer makes no sense. Sometimes they don’t even speak if they get upset they have to work… like will completely just stand there instead of responding at all- which didn’t stop anyone from ordering and thinking the employee was too upset he had to work at all.
I wanted to share a wonderful experience we had recently at Jersey Mike's, thanks to the excellent service from an employee named Gus. I had placed an online order, but while I was eating, my daughter decided she wanted her own sandwich after all. When she went up to the counter, Gus quickly prepared her favorite sandwich. When I went to pay, he simply said, "Don't worry about it." I initially thought I had enough points for a free sandwich, but he clarified that it was his treat. Thank you, Gus, for your kindness—we truly a... read more
Came in here with my dad a week ago. Full sizr Subs are a bit expensive but we got 2 half subs and it was one of the best subs I had.
I’ve been coming here for a while now and this is the worse I’ve had. My meat was in chunks. The young lady fixing her back with her and proceeded to finish fixing the sandwich. What happened to the old manager? She was so nice, and my sandwiches were always done right.
I was just in 7:40 p.m. February 21st to pick up an order for Brian for GrubHub. The two employees went out of their way to not prepare Brian's order. Somehow, they think that our customers don't matter, and that is an unacceptable attitude. The girl in front was the only one working while the young guy just walked back and forth doing absolutely nothing. He even asked the girl what order is he waiting for, and she told him. He did absolutely nothing to facilitate the order. This kind of disrespect to the customer to GrubHub... read more
Frequently asked questions about Jersey Mike's Subs
How is Jersey Mike's Subs rated?
Jersey Mike's Subs has a 4.1 star rating with 259 reviews.
When is Jersey Mike's Subs open?
Jersey Mike's Subs is open now. It will close at 9:00 p.m.
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