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Jersey Central Power & Light

1.3

About this business

Location details

300 Madison Ave, Morristown, NJ, 07960, United States

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WeekdayScheduleStatus
Mon8:15 a.m. to 4:00 p.m.
Tue8:15 a.m. to 4:00 p.m.
Wed8:15 a.m. to 4:00 p.m.
Thu8:15 a.m. to 4:00 p.m.
Fri8:15 a.m. to 4:00 p.m.
SatClosed
SunClosed
1.3788 reviews
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Jason C's profile image
Jason C 
3 days ago

Power goes out if someone farts too hard. Customer service is terrible. I call to get an update on my bill, which they say they will do, then they don't do it. I call back twice and each time they start with, "is this a good number to call you back if we get disconnected?" and both times I got disconnected and they didn't call back. They couldn't be worse if they wanted to. 

Bea L's profile image
Bea L 
a week ago

Nothing has been upgraded. Good luck if there's a dangerous situation that doesnt fit on line drop down! AI is NOT a safe option for customers in need. a tree takes out the lines they show up quickly! However the AI inbound is awful. It does not allow you to call back with an outage update...like a tree down! Disconcerting in dangerous situations. It took several calls including one from a neighbor/different ID to report more info to the power co. The Answering system needs human intelligence! Besides tree issues I don't und... read more

Mustafa Azhar's profile image
Mustafa Azhar 
3 weeks ago
Marcedez MaRae's profile image
Marcedez MaRae 
3 weeks ago

Setting up service with this company should be very simple Before they give you your confirmation email with your account number, etc., they force you to hear “up sales” for other things outside of electricity I don’t feel like I should be forced to hear about other things outside of electricity that I’m not interested in 

Nick's profile image
Nick 
4 weeks ago

The amount of power outages is absurd. 

Frequently asked questions about Jersey Central Power & Light

How is Jersey Central Power & Light rated?

Jersey Central Power & Light has a 1.3 star rating with 788 reviews. 

When is Jersey Central Power & Light open?

Jersey Central Power & Light is open now. It will close at 4:00 p.m. 

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