Jersey Appliance

Brian Harris 

on Google

7 years ago

This company gave a window of 1-7 for the initial check. The guy shows at 7. Fine. They order parts and schedule another appointment for 1-7 on Friday. There was no parking when the guy arrived at 7:10 on a Friday in downtown Asbury Park so after wasting 6 hours of my life he says he has to reschedule. The next window is 3-7 on another day. I get a call at 6:59 to make sure that I'm home. I miss the call but I am outside my building waiting. At 7:05 I see the truck pass by. I wave and open my gate. He drives by 1 more time a... read more

Stephanie Frith 

on Google

8 years ago

So disappointed with this service. Our service person, Mike, was very professional and courteous, The scheduled follow up visit was for today, Friday afternoon. He arrived, very much in a rush, and said he needed to get this done and get to his next 2 stops within 40 minutes. He wanted to be done. He "fixed" the washer and set it to rinse and left. Upon the completed rinse cycle he left it on, the washer would not operate and just keeps flashing an F36 message. I called to have him return and fix the problem, only to be told... read more