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Jenny Gerner, MD at Westside Family Medicine

2.9

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Location details

55 E 87th St, New York, NY, 10128, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
2.917 reviews
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Jay Setler's profile image
Jay Setler 
2 weeks ago

Worst office I’ve been to in NYC. Doctor sent me a medically required blood test with the wrong code. Is either unable or incapable of fixing the code so I am being billed $400 for something I get done every year. I tried to resolve this with the office for 6 months without success. There is simply no record at labcorp or the insurance company that they gave the tasks by effort despite saying otherwise. I am planning to file an appeal with insurance and a complaint with the state medical board since I am unsure of this docto... read more

Jenn P's profile image
Jenn P 
9 months ago

Dr. Gerner asked me how I was feeling during my annual checkup and billed me for "emotional assessment" so now I have to pay for what should have been a free visit. For the record, I replied "fine" and we moved onto other parts of the exam right away. It feels like this place is nickel-and-diming me. 

Celine Lozach's profile image
Celine Lozach 
a year ago

I never leave reviews for doctors unless on Zocdoc, but I highly recommend to stay away from this place. The doctors have been very attentive and worked with me to get medication, but as others have stated the policies in place are only after your money. They try to charge you anything they can out of pocket even if your insurance covers it. 

B Z's profile image
B Z 
a year ago

I am downgrading my review because of the billing department. They billed me for my annual wellness exam which my insurance provides at no copay. I was clear when setting the appointment that it was a wellness visit, and I had it in writing. They also billed me for another visit that was $0 and kept harassing me to pay when I owed nothing. And, they require a visit for every prescription refill. Those are supposed to be wellness visits at zero copay but they bill as a diagnostic visit and charge me. This practice only cares ... read more

Victoria Shaw's profile image
Victoria Shaw 
a year ago

Warm, caring and very easy to speak to about anything and everything! 

Frequently asked questions about Jenny Gerner, MD at Westside Family Medicine

How is Jenny Gerner, MD at Westside Family Medicine rated?

Jenny Gerner, MD at Westside Family Medicine has a 2.9 star rating with 17 reviews. 

When is Jenny Gerner, MD at Westside Family Medicine open?

Jenny Gerner, MD at Westside Family Medicine is open now. It will close at 8:00 p.m. 

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