Jennifer Convertibles Inc

Gianni Dal 

on Google

3 years ago

I order my couch in January came in in February, I dealt with Cynthia when the couch came in it was missing the piece in between both chairs as you can see in photo. Cynthia asked us to keep couch that she would make sure in 2 weeks I would have the missing piece welllllll we are now in the middle of September no piece and now she is avoiding my calls. On top of all she is the manger. Next step is legal option if you want to save yourself a ton of aggravation I suggest you go buy your furniture else where. Horrible customer ... read more

Anonymous 

on Google

3 years ago

I order my couch in January came in in February, I dealt with Cynthia when the couch came in it was missing the piece in between both chairs as you can see in photo. Cynthia asked us to keep couch that she would make sure in 2 weeks I would have the missing piece welllllll we are now in the middle of September no piece and now she is avoiding my calls. On top of all she is the manger. Next step is legal option if you want to save yourself a ton of aggravation I suggest you go buy your furniture else where. Horrible customer ... read more

Patricia LoRusso 

on Google

3 years ago

Bought 3000.00 dollars worth of furniture, took out a warranty, I put a claim in and they will not honor it...worst .. 

George Cordero 

on Google

4 years ago

we bought a couch with a sofa from your company that was supposed to be delivered within 12 weeks we received notice that the couch was going to take until March to be delivered I decided to call the company and went the store on Route 17 New Jersey and I was called back by the buyer to go to the store to talk to him. My wife and I went to the store to discuss what we can do to fix the situation after talking to the buyer he assured that we get a different model with the same foam Mattress that we discussed on the first sale... read more

TYLICIA RENE 

on Google

4 years ago

I ordered my furniture in November 2019. Today is Thursday June 11th 2020 and I haven't received my furniture !!!! I left several emails and messages, and no one responded to my emails or messages. I reached out to the Corporate office and their phone line is inoperable. I will have to file a law suit if I don't receive my furniture soon. This is ridiculous!!!! I have never experienced anything like this.