Jeni's Splendid Ice Creams

Salman 

on Google

4 days ago

I visited Jenni’s Ice Cream on October 18th around 7:00 PM and had a disappointing experience. My friend and I each ordered two scoops, which should have cost $7.89, but we were both charged $12.89. When I checked the receipt, I noticed that a $5 tip had been added without our consent to each transaction. The employee who said she was the manager — a Black woman named Sierra (as shown on the receipt) — handled our orders. We did not authorize any tip, and this felt like unauthorized charging. I mention this detail only so ma... read more

Shuborno Zaman 

on Google

5 days ago

Dear Jenil’s Ice Cream Management, I am writing to formally report a very concerning experience I had at your Tysons location on Saturday, October 19th, at approximately 7:04 PM. I visited with a friend and asked to pay for both of our ice creams. The staff member on duty, Sierra, said “no problem.” When I paid for my ice cream, I was charged $12.89, but the iPad screen was not flipped for me to review before completing the transaction. I later noticed that she had selected a $5 tip without my consent. When my friend receive... read more

Stacy McCall 

on Google

a month ago

Came by and there was a note on the door saying they would open at 4. Ran some errands came back around 9 was another note saying they were open for pints!! CHANGE YOUR HOURS OR CLISE 

Cee Vee 

on Google

a month ago

Nice surrounding area.