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Jellenek Family Eye Care
- Laser Eye Surgery/Lasik
- Williamsburg, VA
About this business
Location details
4640 Monticello Ave #8A, #8A, Williamsburg, VA, 23188, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Making their patients wait 6+ weeks for a pair of glasses is ridiculous. Worst customer service ever! They get an attitude when you call to check the status of your frames when it’s been over 30 days already. Now they tell me I have to wait ANOTHER 14 days. Would not recommend at all.
Dr. Siddhapura and her staff were very friendly and professional. They made me comfortable and was patient whileI choose my frames. It is a well equipped clinic. Thank you for excellent care
I had to ask for a contact lens appt at a later date because the something was wrong with the room they used for contacts, so when I came back for my appointment I had towait 50 minutes to see the doctor. He gave me 5 samples and because of the times to come back for recheck I had to come back in 2 weeks later. I was told to save one of the contacts for my return appointment. I couldn’t beli e only got a total of 5 days worth one which was in my eyeball before leaving. Each and every time I have appointment but I still have ... read more
The officemanager is terrible. Thedoctor is excellent in his eye exam, and the office staff is nice, so all went well untilmy glasseswere one week late, so I had to call to learn that the frame was in backorder. That was when the customer service went down the drain. A call two days later didn't help. So, three days later, in anothercall, the manager kept repeating"when something is in backorder, we never know", and she refused tounderstand myexplanation of why this is simply unacceptable. Fortunately, my glasses arrived fou... read more
I wouldn’t go here at all, they did nothing but waste my time, I paid almost 200 for glasses a month later and they won’t call me back not to mention they told me two weeks, called my insurance and filed a formal complaint against this location, awful management she never calls back I have left my name and number 18 times!!!! And no call back, I’m a high risk pregnancy and I need my glasses to drive and I’m driving with the wrong prescription! I’ve called and called and called with the same response the manager is never ther... read more
Frequently asked questions about Jellenek Family Eye Care
How is Jellenek Family Eye Care rated?
Jellenek Family Eye Care has a 2 star rating with 4 reviews.
When is Jellenek Family Eye Care open?
Jellenek Family Eye Care is closed now. It will open on Monday at 9:30 a.m.
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