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Jellenek Family Eye Care

1.0

About this business

Location details

4640 Monticello Ave #8A, #8A, Williamsburg, VA, 23188, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.02 reviews
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Elizabeth Mercer's profile image
Elizabeth Mercer 
a day ago

I had to ask for a contact lens appt at a later date because the something was wrong with the room they used for contacts, so when I came back for my appointment I had towait 50 minutes to see the doctor. He gave me 5 samples and because of the times to come back for recheck I had to come back in 2 weeks later. I was told to save one of the contacts for my return appointment. I couldn’t beli e only got a total of 5 days worth one which was in my eyeball before leaving. Each and every time I have appointment but I still have ... read more

777nargo's profile image
777nargo 
a week ago

The officemanager is terrible. Thedoctor is excellent in his eye exam, and the office staff is nice, so all went well untilmy glasseswere one week late, so I had to call to learn that the frame was in backorder. That was when the customer service went down the drain. A call two days later didn't help. So, three days later, in anothercall, the manager kept repeating"when something is in backorder, we never know", and she refused tounderstand myexplanation of why this is simply unacceptable. Fortunately, my glasses arrived fou... read more

Rachel Hurst's profile image
Rachel Hurst 
5 months ago

I wouldn’t go here at all, they did nothing but waste my time, I paid almost 200 for glasses a month later and they won’t call me back not to mention they told me two weeks, called my insurance and filed a formal complaint against this location, awful management she never calls back I have left my name and number 18 times!!!! And no call back, I’m a high risk pregnancy and I need my glasses to drive and I’m driving with the wrong prescription! I’ve called and called and called with the same response the manager is never ther... read more

Heather Christopher's profile image
Heather Christopher 
5 months ago

This is the oddest doctors office I've had to work with. The reviews are accurate, go elsewhere. 

Aubrey Mullins's profile image
Aubrey Mullins 
6 months ago

I have taken kids to the Langley location for the past 7 years. It started out great, but now it’s horrible. Customer service is non existent and the receptionist will tell you that you are wrong and argue with you. They never have a trial pair of contacts for my son, and when they ordered them they did not call to let us know they were in. My husband went up there to ask if they were in, and the receptionist told he couldn’t give him the contacts because he had to check with doc to make sure they were the right prescription... read more

Frequently asked questions about Jellenek Family Eye Care

How is Jellenek Family Eye Care rated?

Jellenek Family Eye Care has a 1 star rating with 2 reviews. 

When is Jellenek Family Eye Care open?

Jellenek Family Eye Care is open now. It will close at 6:00 p.m.  

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