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650 Dakota St suite a, #A, Crystal Lake, IL, 60012, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Pay your bill immediately or you’ll get dropped. No phone call, no nothing, just a certified letter and cancelled appointment. Doctor Tomlin seems like a competent and decent doctor, but this practice is a little extreme. Read the reviews, not the first time their billing department has lost a patient.
Tomlin and Kiley are great but the front office and billing are awful. Get a new billing dept. You have lost my business for good due to your awful billing department. Editing review to respond: You didn't notify me that you had canceled my appointment. I took off work and drove 25 minutes to your office to find out my appointment was canceled. Then you applied a $100 reinstatement fee to my bill. This was a bill that was 2 months old. I accept the late fees but the $100 reinstatement fee no. This isn't a club membership. Al... read more
They will charge you $50 if you call and cancel your appointment less than 24 hours in advance. Even if you call and leave a message with their answering service that morning prior to the ever so pleasant receptionist get in. So, if you have appointment you better keep it. They don’t understand that life happens, especially with three young children. Out $50. Services are average, but their customer service/receptionist are well below par.
Very disappointed in this practice. I have to call them EVERY MONTH to remind them to fill my prescriptions. And the one time I call them to express my frustrations, they terminate me without notice. Now I am without a doctor and without medication, this is not how a caring doctors office is run.
Love Dr. Tomlin .Have been seeing him for many years.
Jeffrey Tomlin M.D. has a 3.4 star rating with 35 reviews.
Jeffrey Tomlin M.D. is closed now. It will open tomorrow at 9:00 a.m.
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