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Jeep Chrysler Dodge Ram City Service Department
- Automotive
- Stamford, CT
About this business
Location details
163 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
My car has been there for 3 weeks and they still haven't done the diagnostics.
Was trying to get the tires replaced on my truck, and was given a quote and set appointment. When I arrive price is much more expensive, and when I ask why I’m told the customer rep is new and doesn’t understand pricing yet. Very dismissive and unprofessional. I won’t be taking my truck here again.
This service center needs to fire everyone currently working here and rehire new employees that actually care about what they’re doing as well as care about their customer. I have never dealt with service to this particular car before but never in my life have I experienced a more disappointing, exhausting, and unprofessional experience. They gave me an incorrect estimate of when my vehicle would be done, which I am sure happens all the time but when I called to check-in after receiving no communication, it was a game of pho... read more
Ridiculously rude behavior. Came in for a regular service with an oil change and tire rotation. I was told it’ll take 60-90 mins. After 90 mins, I asked the guy at the counter for an eta and he was shockingly dismissive. I asked if he has an update and he just said “no”. I asked if he could go check. His response was literally “I could get up and go ask but they would tell me the same thing.” Have some basic courtesy! Unbelievable.
Very like the other reviews say very poor communication. They do not honor their word about calling you back and pretend like they don't know who you are when you finally get someone. I've wasted so much time asking the same question over and over and over again that it's time to shame them on Google.
Frequently asked questions about Jeep Chrysler Dodge Ram City Service Department
How is Jeep Chrysler Dodge Ram City Service Department rated?
Jeep Chrysler Dodge Ram City Service Department has a 3.3 star rating with 246 reviews.
When is Jeep Chrysler Dodge Ram City Service Department open?
Jeep Chrysler Dodge Ram City Service Department is closed now. It will open at 7:30 a.m.
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