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Jeep Chrysler Dodge Ram City Service Department
- Automotive
- Stamford, CT
About this business
Location details
163 Harvard Ave, Stamford, CT, 06902, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Very like the other reviews say very poor communication. They do not honor their word about calling you back and pretend like they don't know who you are when you finally get someone. I've wasted so much time asking the same question over and over and over again that it's time to shame them on Google.
Unfortunately, my experience with the service department at this Jeep dealership has been extremely disappointing. My vehicle had been in their care for weeks with little to no communication about its status. Every time I called to check in or ask questions, I was either given vague answers or, worse, abruptly dismissed. The most frustrating part of this experience was dealing with the customer service manager, Zee. Rather than providing support or clarity, Zee was unprofessional, dismissive, and shockingly rude. On multiple... read more
I scheduled an appointment two weeks in advance for my Jeep Wrangler to be diagnosed due to an engine light issue. My appointment was at 7:30 AM on Friday, and I was told I would receive a call between 2–3 PM with an update. By 4 PM, I still hadn’t heard anything, so I called the service center. The representative said I would receive a call from the mechanic, Jaiden, but that call never came. When I called back at 5 PM, I was told that no one would be working on my car until Monday because the mechanic wasn’t working on Sat... read more
Twice that I've been here to get my wrangler serviced, it was Gabby who helped me. Both times she was very professional and provided great customer service.
Frequently asked questions about Jeep Chrysler Dodge Ram City Service Department
How is Jeep Chrysler Dodge Ram City Service Department rated?
Jeep Chrysler Dodge Ram City Service Department has a 3.3 star rating with 242 reviews.
When is Jeep Chrysler Dodge Ram City Service Department open?
Jeep Chrysler Dodge Ram City Service Department is closed now. It will open at 7:30 a.m.
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