Jean-Robert's Gym Willits

Dom 

on Google

3 months ago

I have been told to not come back because I did not went to give my personal card information ??? I am not residing in Basalt and I just paid with my card a full week pass 95$ for the week. They wanted to have my full credit card information even if I told them that I was planning to join just for a week. Totally not right. My treadmill was stopping every 10 min. They had no towel available. The manager was not available. Too bad because this gym looks great. Very bad management. 

Miami Native 

on Google

4 months ago

Be extremely cautious with this gym. I purchased a 6-month contract and paid for the first and last month upfront. However, at the end of the 6-month period, they continued charging my credit card. When I reached out to inquire, I was told it was because I hadn't provided a 30-day notice. Keep in mind, it was a 6-month contract, not a month-to-month agreement. Additionally, when contacting their billing department, I was met with an unhelpful attitude, as if I were the one at fault. 

Guillermo Passaglia 

on Google

6 months ago

They scam people, they charge them extra for months, the water filters for drinking water are always red, in summer they never turn on the air conditioning. 

Melina Denise 

on Google

6 months ago

Be careful, they are scammers! They make you pay the first and last month when you join, with a 6-month contract. When you want to stop training with them, after the 6th month that has already been paid for, they charge you an extra month. I paid for 7 months and trained for 6. How is this possible? I consulted two months before with two different people at reception and neither of them knew how it works, I have only listened to the little they were able to explain to me and they gave me wrong information since they ended up... read more