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JEA

3.2

About this business

Location details

2030 Pleasant Plains Extension, Jackson, TN, 38305, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.2322 reviews
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Ryan Lewis's profile image
Ryan Lewis 
on Google
a week ago

Worst monopoly you will ever come across! Should be illegal what they do! 

Bill Johnson's profile image
Bill Johnson 
on Google
a week ago

I’m out $800 because of their mess up. Spent last 5 hours being told 10 different things from each person with no apology or way to fix it. Say yes it’s our fault but nothing can be done now! The city of Jackson should be ashamed for letting JEA do whatever they want with no repercussions to its community 

Jeannette Brackens's profile image
Jeannette Brackens 
on Google
a month ago

Received a bill for over 300. 00. First time in 20 years. Everything is pilotless. We called customer service to discuss bill. Spoke with customer service rep Cheyenne. We requested a manual reading. We were denied a manual reading . Rep stated JEA is responsible for pipes up to the house. We asked “ what about the meter? Isn’t JEA responsible for the meter? What if there is a leak”? Can’t we get a manual reading or to check the meter. No! Readings are done from the office. JEA is responsible for the pipes from street to the... read more

Cynthia Rowlett's profile image
Cynthia Rowlett 
on Google
a month ago

Love that they have drive in 

Nakia Simpson's profile image
Nakia Simpson 
on Google
5 months ago
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Frequently asked questions about JEA

How is JEA rated?

JEA has a 3.2 star rating with 322 reviews. 

When is JEA open?

JEA is closed now. It will open tomorrow at 8:00 a.m. 

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