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J.crew
- Clothing Rental
- Palo Alto, CA
About this business
Shop J.Crew for the Highest Quality Mens, Womens, and Kids Clothing and see the entire selection of Cashmere Sweaters, Dresses and Shoes, Jackets, Accessories and more.
Location details
660 Stanford Shopping Center Space 1020, Spc 1020, Palo Alto, CA, 94304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Nobody helped me when I was in the store. After I got home, I saw that the items I purchased were FIFTY percent cheaper online!! Why shop in the store to pay more and not get help? They told me to come back in store for price adjustment, not worth my time driving. I don’t like to play pricing games, they probably just lost a customer. Idk why they couldn’t just fix it over the phone. Also, the receipt thing is weird. Idk why they won’t print a receipt like everyone else. Pretty terrible experience from customer service persp... read more
Stopped by on October 29 after work, about 30 minutes before closing. There was a short line that was serviced by a single employee but it wasn't moving because the employee was having a trouble completing a return. There were two other employees in the store, folding clothes, ignoring the line and their coworker. It wasn't until one of the customers pointed out that their employee needed help and came to serve other customers. Theres a disconnect in the jcrew team communication and management. When an employee is having a h... read more
Staff and manager were both extremely rude. I bought two pairs of the exact same shoes just different sizes to try on, and didn’t realize these were final sale and couldn’t return one while keeping the other. Still that does not justify the manner in which I was treated; especially the manager pointing a finger at me saying “final sale is final sale, that’s what rules mean.” Just for the context, I’m a JCrew gold member and literally have hundreds of purchases from the brand within the past few years. Unprofessional encounte... read more
Staff are very helpful and I love all the plants and greenery in the store! Feels very lively and vibrant in there
Frequently asked questions about J.crew
How is J.crew rated?
J.crew has a 4 star rating with 91 reviews.
When is J.crew open?
J.crew is open now. It will close at 9:00 p.m.
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