JCPenney Salon

MileenaMileena18 

on Google

a month ago

THEY ARE NEVER ON TIME. Came here twice for a hair relaxer three months apart. Both times both stylists were late. The first time the first one was an hour late because she was working on another client. Second time the other stylist was 30 minutes late because she was late to work. I also requested the Olaplex 2 step add on service yet the lady gave me the Olaplex 4-in-1 conditioner treatment. I even literally pulled up the service menu and mentioned how even Olaplex says that the two step treatment is with step one being a... read more

Lisa Bond 

on Google

a month ago

I was a JCPenney Collin Creek Mall Salon customer for over 20 years prior to moving out of the Dallas area - always seeing a Master Stylist and never feeling wronged, taken advantage of, or having a single complaint. When I was recently in town, I made an appointment at JCPenney Stonebriar. The stylist performed "color glossing" without informing me that she was doing the procedure or that it would cost at extra $25 - this was on top of the $95 cost for color, $150 for highlights (which I assumed would be partial since they ... read more

Nancy torres 

on Google

2 months ago

Había was great! 

Jason K 

on Google

2 months ago

They’re really bad in giving the service, I strongly recommend not to go to this salon. The receptionist is very rude, she don’t know how to deal with the customer. 

Tasneem Jamal 

on Google

3 months ago

I went here for a wash and blow dry with a curl. Stephanie did my curls, they were barely visible and uneven. After being late to my appointment she said she didn’t have time to tighten the curls. She kept going over the same spot with a straightener after putting in spray. I felt like my hair was not being handled with care. Would not recommend. My sister and I went in for the same treatment and got completely different results.