JCPenney Salon

Tasneem Jamal 

on Google

2 weeks ago

I went here for a wash and blow dry with a curl. Stephanie did my curls, they were barely visible and uneven. After being late to my appointment she said she didn’t have time to tighten the curls. She kept going over the same spot with a straightener after putting in spray. I felt like my hair was not being handled with care. Would not recommend. My sister and I went in for the same treatment and got completely different results. 

Anupma Gupta 

on Google

a month ago

Worst and unprofessional haircut salon in town. Save some time and go to some other place. They lie to you for the charges and make you pay more after services. Reception lady is very rude and unprofessional. 

alexis 

on Google

5 months ago

I had a silk press appointment with Alexiss and she did a wonderful job! From beginning to end of the appointment everything was perfect. I have a lot of hair and she took her time with washing my hair/conditioning it (which felt absolutely amazing) and detangling my hair was no problem either. She was very sweet as well. I highly recommend her services! 

Aqua 

on Google

5 months ago

I recently visited the JCPenney Hair Salon in Frisco for a color appointment that was scheduled for 1:00 PM. Unfortunately, the appointment didn’t start until 2:00 PM and wasn’t completed until 8:30 PM, making the process excessively long. I also shared a reference photo of the hair color I wanted, but the final result was significantly different from what I had asked for. For the $435 I spent and the long wait, I am extremely disappointed with the outcome.