JCPenney Salon

Alexis 

on Google

4 days ago

Booked with Julie for the first and last time. Wanted to try hair dye for the very first time ever and let Julie know I have never dyed my hair ever. The color did not take. I felt as though Julie rushed through my service. Even after washing my hair there was still shampoo left in my hair and on my ears. She accused me several times of dyeing my hair previously instead of admitting fault or even trying to resolve the problem. I booked a color, silk press, and cut not trim. Julie stated multiple times she was leaving at five... read more

Marilyn Smith 

on Google

3 months ago

My first appointment and first time at your salon was with Angela was on May 30. I shared with her prior to shampooing my hair that I wanted my gray “lifted” due to some yellowing in the back. I shared with her previous stylist have let the shampoo for gray hair stay in for 15-20 minutes. Once my hair was done the yellow was still very visible and I shared my displeasure. She discussed addressing the issue on the next appointment. Upon making the next appointment she refused to do a “courtesy” appointment. The yellow remains... read more

Vanessa Hill 

on Google

8 months ago

Julie was amazing 😍😍. She made me feel comfortable will definitely suggest her to anyone 

Ms. D 

on Google

8 months ago

3 very generous stars.Ok so yesterday I was my mans bday he wanted to go to the mall to shop so we went to galleria. I have never been to a JCPenney salon didn't even know they had one but I wanted a blow out and style for my loves bday so I booked an appointment and the troubles began. I booked online which is a mistake, I booked a signature blowout, iron works ( which is just hair curlers) and eyebrows. Online it was 88 dollars. I booked for 1pm but the way the online system books apparently isn't something that can be don... read more