JCPenney Salon

Brittannie Williams 

on Google

a month ago

I've came in a few times for both me and my 2 daughters at different times. The hairstyles cut my hair once and did both of my kids styles at different times. She was great. Ms. Ludora kept asking if I was comfortable and if I liked what she was doing. However, the woman next to her was rude, had food in the salon, and dealing with 2 clients at the same time, she was inappropriately speaking in front of my youngest daughter. Ludora repeatedly apologized for her coworkers. I was highly upset. The other styles was rude to my s... read more

Carolyn Copeland 

on Google

3 months ago

I went in for a haircut. I showed the stylist a picture of the cut that i wanted. I got nothing I asked for. My hair is butchered. I was told that she was a master stylist. I won't be going back. 

Jewel 

on Google

5 months ago

Aug 1st I was out running errands & stopped at JCPenny salon to see if they had any openings or if I could get an appt. When I walked up to the counter there was two women & then one went to the back. I asked the women about opening or appt for a hair cut. Very fast & short she said there was no openings. I guess I wasn’t dressed appropriately, I was in shorts & t-shirt. What she doesn’t know is how well of a tipper I am. She should not have & never should she judge a book by its cover. I have never come across such a rude, ... read more

Lynita Hamilton 

on Google

10 months ago

I give one star only because I couldn't give a zero! Appointment made yesterday by manager. She was scheduled to do haircuts on my mother and sister her at 4:00. At 4:45 we walked out. The stylist had never called them back. Needless to say, we won't ever return to this salon! 

Christina Tina Mieth 

on Google

a year ago

If I could give a 0 I would … I literally cried all the way home .. I asked for a trim maybe an inch and ended up with cut to just below my ears I mentioned it was short and so did my daughter and she just kept cutting and thinning my already thin hair I wouldn’t send me worst enemy to this salon jc penny do better and actually hire people who know what the hell they are doing instead of destroying someone .. hair is very important to women I am absolutely devastated