JCPenney Salon

Deborah Hunt 

on Google

a week ago

I reguarly have my hair colored, dimensional color, cut and styled by Lena. I love how I look and how I feel about my look. Each and every appointment Lena performs magic with my hair. We discuss the colors, changes in length, condition of my hair, all the details. I have always been delighted with the entire process. My husband tells me he loves the way Lena does my hair. No higher praise than this! 

Bianca C 

on Google

2 months ago

I traveled from Richmond for a scheduled appointment, only to find I’d been reassigned to a different stylist without notice, who wasn’t at the salon or available. While I appreciate another stylist offering to step in, I couldn’t wait an additional 30 minutes past my appointment time. After booking a month in advance and preparing my hair, it was disappointing to leave without service. 

Tonya Turner 

on Google

3 months ago

UPDATE: 3/21/26 (A little over a month since haircut) ●In response to my previous review, I have made several attempts to contact the salon management. I have spoken with both Julianna and Donna, but unfortunately, I have not yet received a return call. I feel as though my concerns have been ignored. It's like they're saying 'Not my problem'. This situation lacks accountability As a woman, be careful. If you're a walk-in. Think again. If you've never been here, go somewhere else. ● Originial: Worst haircut. I'm going to have... read more

David Williams 

on Google

3 months ago

My wife and I go to Chelsea. She’s amazing. She gives a great haircut and style. She’s phenomenal with color and highlights. 

Danielle Krakeel 

on Google

3 months ago

Lizzy D. Did an awesome job on my hair today and listened to exactly what I wanted. Thanks Liz