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JCPenney Salon

3.3

About this business

Location details

6 Southpark Cir, Colonial Heights, VA, 23834, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.363 reviews
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Carmen Salvador's profile image
Carmen Salvador 
2 months ago

My elderly mother and I visited Chelsea at the JCP Salon located in the South Park Mall in Colonial Heights, Virginia. Sadly, our hair stylist had cancelled our hair appointments for June, could not fit us back in again until August, and mom's hair was getting long. I was nervous about taking mom to a larger, busier salon as she has Alzheimer's and can become anxious and uncomfortable in new or noisy environments. Chelsea was so kind and patient with mom. She tinted her grey eye brows and gave her a beautiful haircut that sh... read more

Deborah Hunt's profile image
Deborah Hunt 
3 months ago

I reguarly have my hair colored, dimensional color, cut and styled by Lena. I love how I look and how I feel about my look. Each and every appointment Lena performs magic with my hair. We discuss the colors, changes in length, condition of my hair, all the details. I have always been delighted with the entire process. My husband tells me he loves the way Lena does my hair. No higher praise than this! 

Bianca C's profile image
Bianca C 
5 months ago

I traveled from Richmond for a scheduled appointment, only to find I’d been reassigned to a different stylist without notice, who wasn’t at the salon or available. While I appreciate another stylist offering to step in, I couldn’t wait an additional 30 minutes past my appointment time. After booking a month in advance and preparing my hair, it was disappointing to leave without service. 

Tonya Turner's profile image
Tonya Turner 
6 months ago

UPDATE: 3/21/26 (A little over a month since haircut) ●In response to my previous review, I have made several attempts to contact the salon management. I have spoken with both Julianna and Donna, but unfortunately, I have not yet received a return call. I feel as though my concerns have been ignored. It's like they're saying 'Not my problem'. This situation lacks accountability As a woman, be careful. If you're a walk-in. Think again. If you've never been here, go somewhere else. ● Originial: Worst haircut. I'm going to have... read more

David Williams's profile image
David Williams 
6 months ago

My wife and I go to Chelsea. She’s amazing. She gives a great haircut and style. She’s phenomenal with color and highlights. 

Frequently asked questions about JCPenney Salon

How is JCPenney Salon rated?

JCPenney Salon has a 3.3 star rating with 63 reviews. 

When is JCPenney Salon open?

JCPenney Salon is closed now. It will open at 10:00 a.m. 

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