JCPenney Salon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Salon

3.7

About this business

Location details

4310 Buffalo Gap Rd, Abilene, TX, 79606, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
3.752 reviews
Select a rating
Corinne Elliott's profile image
Corinne Elliott 
a month ago

Cho did my hair last week on Friday. Originally making the appointment, I was told it was Thursday afternoon, then when I called to confirm prices, they told me it would be Friday afternoon instead. I called and confirmed a price for hair gloss being $20.00 and $30.00 haircut. Possibly a little more if style and wash was necessary. I went in thinking probably $80.00 total including a tip- this is still out of my normal budget but it’s been 3 years and I wanted to treat myself. I go in and she seems quiet and focused, asks me... read more

Nicole Wiebe's profile image
Nicole Wiebe 
2 months ago

I stopped by the salon on Sunday 6/14 around 3pm and couldn’t get anyone to come to the counter. I saw a stylist at the first chair but I was never greeted or acknowledged and yes she saw me and I heard people laughing in the back. I waited over 6 minutes before walking off and the lady behind me had already left. I called several times trying to get anyone to help. You need a bell for the counter unless you’re intentionally trying not to work. TERRIBLE service and business practices now at this salon. Disappointing… 

m Faye's profile image
m Faye 
6 months ago

Janae was absolutely phenomenal!!! She finger coiled our daughter’s hair because she wanted to wear her natural curls to prom but she’s been doing a lot of slick backs so she needed help bringing her curls back out. We are so thrilled!!! Can’t wait to bring her back to help get her curls healthy and bouncing again. Thank you so much Janae!!! 

Shelbie Hernandez's profile image
Shelbie Hernandez 
7 months ago

Lei was my hairstylist today. When I sat in the chair to get my hair washed Lei asked me to sit up and she pulled me by my hair to sit up. She was extreme rough and left with my scalp hurting. The next issue is that booking prices online do not match what is in store. I booked online for $25.00 just a haircut and wash. When I was going to pay she said its $40. When I told her what the price is online she caught an attitude. The pricing isnt her fault but the way she reacted made me want to drag her across the counter. They e... read more

Stephanie Everroad's profile image
Stephanie Everroad 
8 months ago

2 appointments in a row where I fell off the books or couldn't been seen at my scheduled time. I live out of town, about a 35-40 min drive. Not sure what's going on lately. Maybe an email or text for cancelations or rescheduling would save an unnecessary trip for us out of town customers. 

Frequently asked questions about JCPenney Salon

How is JCPenney Salon rated?

JCPenney Salon has a 3.7 star rating with 52 reviews. 

When is JCPenney Salon open?

JCPenney Salon is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com