JCPenney Salon's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Salon

3.6

About this business

Location details

700 W 14 Mile Rd, Troy, MI, 48083, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.647 reviews
Select a rating
Samia Seraz's profile image
Samia Seraz 
5 months ago

I would not trust this place for any kind of haircut. If you want a simple straight trim, maybe—but anything more than that is a no. I asked for bangs and ended up with a nightmare. The stylist didn’t get it right the first time. Her hand was shaking because she said she hadn’t eaten, so I went back to have it fixed. Instead of properly correcting it, she eyeballed everything, and I ended up with bangs even worse than before. I went to a different salon to see if it could be fixed, but it was too late. Too much hair had been... read more

Quartz Kitten's profile image
Quartz Kitten 
6 months ago

Marlene did an amazing job on my color correction and cut! She got me in for a last minute appointment and was able to fix my hair color and cut. She did a fantastic job!! Definitely going to see her from now on for any hair needs! 

Timara LaShea's profile image
Timara LaShea 
a year ago

Charging for burns and scars is incredible. Nothings worth this. 

just truth's profile image
just truth 
a year ago

I came to this salon because my stylist was not available and realized quickly why i wont be coming back to this salon! Donna used to work at this salon as a hair stylist and is my go to stylist still! She is now at Jennys salon and I highly recommend her for all services on hair! Please look her up if you are unsatisfied here! 

Ashley P's profile image
Ashley P 
a year ago

JCPenney Salon has had over a month to rectify the issues from my initial review, phone calls, and emails. Never even received a chance to speak with the location's manager. I have already contacted the 1-800-322-1189 number a few times as the owner's automatic response will suggest. I was not helped any of the times that I called. I will not be returning. 

Frequently asked questions about JCPenney Salon

How is JCPenney Salon rated?

JCPenney Salon has a 3.6 star rating with 47 reviews. 

When is JCPenney Salon open?

JCPenney Salon is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com