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JCPenney Salon

3.8

About this business

Location details

700 W 14 Mile Rd, Troy, MI, 48083, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 8:00 p.m.
Tue11:00 a.m. to 8:00 p.m.
Wed11:00 a.m. to 8:00 p.m.
Thu11:00 a.m. to 8:00 p.m.
Fri11:00 a.m. to 8:00 p.m.
Sat11:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.843 reviews
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Ashley P's profile image
Ashley P 
on Google
3 months ago

JCPenney Salon has had over a month to rectify the issues from my initial review, phone calls, and emails. Never even received a chance to speak with the location's manager. I have already contacted the 1-800-322-1189 number a few times as the owner's automatic response will suggest. I was not helped any of the times that I called. I will not be returning. 

Malena Morales's profile image
Malena Morales 
on Google
3 months ago

Got an appointment on the JCP app with Shay for 1pm yesterday, arrived 5minutes early and waited 10 minutes after my appointment time. Never greeted by anyone, didn’t see any employees, asked customer service for help and she went to the back of the salon and found Shay somewhere. I left because I didn’t want her lack of professionalism taken out on my hair. 

Thomas Guyton's profile image
Thomas Guyton 
on Google
5 months ago

From Carol: Went to Shay because of a scheduling urgency....She was professional, prompt, congenial and spot-on. I love the finished product. Keep up the very nice work, Shay! 

Dale Hawley's profile image
Dale Hawley 
on Google
7 months ago

Jessica did mine and my maid of honors hair! She was amazing! Both of our styles lasted the whole day/night! She was so personable, and a delight! I hope she sees this! 

Tony Stitt's profile image
Tony Stitt 
on Google
7 months ago
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Frequently asked questions about JCPenney Salon

How is JCPenney Salon rated?

JCPenney Salon has a 3.8 star rating with 43 reviews. 

When is JCPenney Salon open?

JCPenney Salon is closed now. It will open at 11:00 a.m. 

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