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JCPenney Portraits

2.7

About this business

Location details

10300 Little Patuxent Pkwy, Columbia, MD, 21044, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.7147 reviews
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Roza Lenz's profile image
Roza Lenz 
a month ago

We had an 11am appointment on a weekday. No one was waiting. No lights were on. No one was working. I received several emails and text to confirm so it should have not been a surprise. 1120 a guy finally showed up. He reeked of weed. Waiting is bad enough. Sitting thru a session smelling, that no way. We left. One of the JcPenny staff informed me that the portrait studio is run by another company. So JcPenny doesn’t control it. Very disappointed. It was very hard to find a number to call to even check and see what was going ... read more

Michael Langdon's profile image
Michael Langdon 
4 months ago

Made an appointment, showed up 15 minutes early, they told us to come back in an hour. Dont waste your time or money. 

Sandy Bonilla's profile image
Sandy Bonilla 
4 months ago

I’m extremely disappointed with our recent photoshoot experience. For the amount we paid, the time we invested, and the added stress of managing twin toddlers, it’s honestly unacceptable that we did not receive access to all of the photos taken. We even waited an additional 40 minutes, and throughout the session, the photographer showed very little effort or creativity. There was no attempt to engage with the kids or capture their attention—he simply took pictures regardless of whether they were looking or not. This is espec... read more

Yirmeyah- Law's profile image
Yirmeyah- Law 
6 months ago

The absolute worst experience ever...took my 6 month old for his pictures and after all the motions of posing the front desk clerk didn't even put our order through the system. She lied and said my $175 package included prints and a canvas! Turned out that package doesn't exist and we only found out from calling to inquire where the link was for the " shutterfly " printer! So we got no prints, canvas or even the l8nk for the digital photos! 

Brooke Imperial's profile image
Brooke Imperial 
8 months ago

Devon was awesome!! He was very creative and the pictures turned out great. 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.7 star rating with 147 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open at 11:00 a.m. 

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