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JCPenney Portraits

2.8

About this business

Location details

10300 Little Patuxent Pkwy, Columbia, MD, 21044, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.8143 reviews
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Brooke Imperial's profile image
Brooke Imperial 
a month ago

Devon was awesome!! He was very creative and the pictures turned out great. 

John Webb's profile image
John Webb 
a month ago

Just got my families metal print and its beautiful! DON'T pay attention to these crazy reviews. The team at the studio now are great, cool people. I remember a customer came to the counter literally screaming at them about the appointment. Manager kindly and very professionally stepped in and explained to her that because she was late and missed her appointment she was now considered a walk in and other on time appointments were being prioritized until they had an opening. I sat after my appointment just to chat with Devon a... read more

Izar Mohammed Bey's profile image
Izar Mohammed Bey 
a month ago

Book your photo session with DEVON, now!!! He's back at the studio!!! I remember we showed up with out-of-towner's a few minutes late to celebrate my grandmothers birthday, we wanted family photo's done. They were backed up and Devon was positive the entire time LMAO. Made sure we were in-and-out with the photo's we were promised and more!!! The process took about an hour and a half and we had a blast! He was AMAZING at capturing my children and family during the session. Book with DEVON now!!! 

Danika Gillespie's profile image
Danika Gillespie 
2 months ago

Really disappointed in our experience this year. I went to this location last year and had a great experience. We waited over an hour past our appointment with two small children. The photographer was awful she gave no guidance and it was like pulling teeth to get her to give any guidance on posing, which did not help my fussy children. We ended up having to give up on the entire shoot. So I paid 160$ for photos with little to no effort from our photographer. After choosing JCP for photos the last 3 years 2 of them being gre... read more

Mary Villatoro's profile image
Mary Villatoro 
2 months ago

I would give zero stars if I could! We had an appointment scheduled for 6pm and showed up 10 minutes late. They told us we had to be considered walk-ins because of that. We have now been waiting just about 2 hours with a 7 year old, 3 year old, and 8 month old with tons of people going ahead of us. It’s like they decided we needed to go absolutely last even though we had an appointment!! Even people who didn’t have an appointment have gone before us! Absolutely ridiculous. We will never be back!! 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.8 star rating with 143 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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