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JCPenney Portraits

2.8

About this business

Location details

10300 Little Patuxent Pkwy, Columbia, MD, 21044, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
2.8144 reviews
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Yirmeyah- Law's profile image
Yirmeyah- Law 
a month ago

The absolute worst experience ever...took my 6 month old for his pictures and after all the motions of posing the front desk clerk didn't even put our order through the system. She lied and said my $175 package included prints and a canvas! Turned out that package doesn't exist and we only found out from calling to inquire where the link was for the " shutterfly " printer! So we got no prints, canvas or even the l8nk for the digital photos! 

Brooke Imperial's profile image
Brooke Imperial 
2 months ago

Devon was awesome!! He was very creative and the pictures turned out great. 

John Webb's profile image
John Webb 
3 months ago

Just got my families metal print and its beautiful! DON'T pay attention to these crazy reviews. The team at the studio now are great, cool people. I remember a customer came to the counter literally screaming at them about the appointment. Manager kindly and very professionally stepped in and explained to her that because she was late and missed her appointment she was now considered a walk in and other on time appointments were being prioritized until they had an opening. I sat after my appointment just to chat with Devon a... read more

Izar Mohammed Bey's profile image
Izar Mohammed Bey 
3 months ago

Book your photo session with DEVON, now!!! He's back at the studio!!! I remember we showed up with out-of-towner's a few minutes late to celebrate my grandmothers birthday, we wanted family photo's done. They were backed up and Devon was positive the entire time LMAO. Made sure we were in-and-out with the photo's we were promised and more!!! The process took about an hour and a half and we had a blast! He was AMAZING at capturing my children and family during the session. Book with DEVON now!!! 

Danika Gillespie's profile image
Danika Gillespie 
4 months ago

Really disappointed in our experience this year. I went to this location last year and had a great experience. We waited over an hour past our appointment with two small children. The photographer was awful she gave no guidance and it was like pulling teeth to get her to give any guidance on posing, which did not help my fussy children. We ended up having to give up on the entire shoot. So I paid 160$ for photos with little to no effort from our photographer. After choosing JCP for photos the last 3 years 2 of them being gre... read more

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 2.8 star rating with 144 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is open now. It will close at 7:00 p.m. 

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