JCPenney Portraits

Cecilia Wilkie 

on Google

6 days ago

Very disappointed. I scheduled a session for 4pm on father's day. Was told if we were 5min late they'd have to reschedule us. We got there 5min early and there was one session in progress and another one still waiting in front of us. We waited over an hour for our session to even start. Then the studio was extremely hot and miserable for all of us involved including my 5month old. You can visibly see the sweat in the pictures and my curls imediately fell from wet hair. The photographer was fine but extremely talkative in a v... read more

chelsey matos 

on Google

a week ago

I’m usually huge on looking at reviews before booking somewhere but because I brought my older kiddos to location for new born pics I figured why not this go around for my twins. First twins born early out in nicu so schedule week after they got out and they would be 6 weeks. Says newborn portraits are up to 6 weeks. Other location advised they can be put into the wraps but advices to make sure we tell them we want it as we check in we did and she’s like no because they are to old. Mmm what technically they weren’t even supp... read more

John Mejias 

on Google

a month ago

I made an appointment online a week before arriving and I recevied the confirmation. I drive about an hour to this studio with the family, for photos of our newborn twins. I arrive and I am told there is no record of me even with the confirmation and instead of honoring it or putting me next the man says theres no space, call the other store etc. As if to shoo us away. I explain again because he seems to not understand point of an appointment. Nothing changes, I find a manager nothing can be done. Horrible service, I did eve... read more

Sarah Hernandez 

on Google

3 months ago

Every time I book photos somehow there are several people still ahead of me and can never start on time. Biggest waste of my money getting my son’s photos done. Not to mention the pictures are god awful every time. I had An appointment at 10:30 this morning and it was 10:15 and they hadn’t even started with the two sessions ahead of my sons one year photos. Completely overpriced and terrible.