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JCPenney Portraits
- Arts & Entertainment
- Round Rock, TX
About this business
Location details
151 University Oaks Blvd, Round Rock, TX, 78665, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | Closed | |
| Wed | 11:00 a.m. to 3:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Julian did great for my needs. Professional, cool, and very knowledgeable in his field. Thanks man
Went to have family portraits taken for the first time since having my son. While I'm happy with how some of the photos turned out, I was quite upset with how some of my session was handled. Firstly, the studio was very hot and the photo taking part of the session felt kind of rushed (which definitely impacts the quality of the results, especially when working with a 2 month old). However my biggest complaint was how the pricing portion was handled. Upon arrival, I was asked if there were any specials I wanted to use. I stat... read more
We order photos for someone as a Christmas gift, we were told they would arrive in time. The photographer was GREAT! We never got our photos, so I went up there to try and get the digital copy so I can print the photos out myself so said person still get there gift at Christmas and was told they would have to charge me full price at $160 even though photos didn’t arrive. They did reorder them free of charge but is arriving late and complete ruined the point. Def don’t recommend using them.
If I could leave zero star I would. Do not waste your time going here. They have no idea how to take pictures. We had a family gathering and went to get pictures. The photographer had no idea how to sit people; offered zero suggestions; never spoke or provided any advice. Then half of the pictures could not be used because ears were cut off the spacing was so bad. The ones that could be used were horrible. Manager called and agreed they were terrible but could not provide any suggestions for how JCP could make it right. Poor... read more
Classic bait-and-switch. Absolutely not worth the $180. We booked a 45-minute session, but only got about 15 minutes of actual photos. The rest was spent reviewing a very small set of shots and being pushing through an upsell process. We didn’t even receive the full 45 minutes we paid for. Our session was scheduled for 3:00, started at 3:03, and we were back home by 3:40 — and we live 7 minutes away. To make matters worse, we paid for a digital album that was supposed to include high-resolution images. Instead, we were sent ... read more
Frequently asked questions about JCPenney Portraits
How is JCPenney Portraits rated?
JCPenney Portraits has a 3.1 star rating with 64 reviews.
When is JCPenney Portraits open?
JCPenney Portraits is open now. It will close at 7:00 p.m.
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