JCPenney Portraits

Moor Soul 

on Google

2 months ago

I wish I read the reviews first. But let me add to the terrible experience. February 2025 I did a photoshoot there. They did not do a good job. The photographers left the background in the frame. Couldn’t keep/share probably half of the photos. I called to complain and they offered me a credit. The next part is key. I ASKED IF THE CREDIT EXPIRED AND THE BLACK MALE MANAGER AT THE TIME SAID NO. Fast forward to today, they will not honor the credit nor will they refund me for the messed up photoshoot. Why not? Because a new com... read more

Donnika Stewart 

on Google

3 months ago

I had the best experience with Angel, me and my children really appreciated her services and personality!!!! 

eric jones 

on Google

4 months ago

Great service, the photographer took her time and got alot of great shots. Definitely plan to do more with the family 

Deanna 

on Google

4 months ago

Tbh, unless you’re using a Groupon, just pay an actual photographer 

Wayne Ellis 

on Google

4 months ago

Don’t bother scheduling an appointment. My experience was similar to many of the other reviews. I showed up 15 minutes early for my appointment and have waited almost 2 hours at this point(and still waiting). There is no system here, just a bunch of people standing around. There is no sign that says check in so people will stand around for 10-20 minutes before realizing they need to “check in” then get placed in the back of the lineup regardless of appointment time.