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JCPenney Portraits

3.7

About this business

Location details

10000 Alabama St, Redlands, CA, 92374, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.781 reviews
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Paige's profile image
Paige 
on Google
5 months ago

We go to the Redlands location for our pictures for all occasions. Trinnity, Celina, and Gerardo were amazing! Their patience, hyped up energy and understanding makes every Penny worth it! They make you feel like they personally care about your pictures and understand how difficult children in pictures can be! I never leave disappointed and recommend JCP portraits to anyone talking about getting pictures done! What would have been a normal bunny photo disaster this year turned out without any disappointment and we walked awa... read more

Stella Cervantez's profile image
Stella Cervantez 
on Google
8 months ago

Just received photo they y are way to dark will like a refund 

Kai's profile image
Kai 
on Google
9 months ago

Update- they lost the photos and can’t even admit it. The manager seemed so nice but she’s disorganized and a liar. I will NEVER be using JV Penney’s again. It’s a shame they not care about their customers and their photos, time, or money more. Decided we were going to get pics done for my daughter’s second bday. They overbook so even if show up on time you’re left standing there for 30-45 mins to get your turn. Which doesn’t make child sessions any easier since by then they are bored and antsy and ready to go home. Our firs... read more

C. A. Davis's profile image
C. A. Davis 
on Google
10 months ago

TERRIBLE SERVICE! Multiple calls multiple staff, over a week to try to get an appt! Staff said couldn’t set appt unless I provided credit card info if I was ‘no show’. Company staff referred me to has nothing to do with credit cards to set appts! After the week, I finally got somebody who was able to schedule an appointment! I sure hope portraits are better than the customer service provided! 

Sumayya Adil's profile image
Sumayya Adil 
on Google
a year ago

Before I go into detail, I wanna say this does not reflect on the photographer. She was super nice, very patient with us and was very helpful. I had forgotten a part of my dress and she even broke out session into 2 parts so I could get my dress sorted for the second background. Now for the actual service: For my appointment I called numerous times letting them know that I’ll be using a $70 off coupon. I was told that it should be okay and the total will come to $100 then. Day of the photoshoot, I again told the photographer... read more

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Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.7 star rating with 81 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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