JCPenney Portraits

Kay Dryer-Hill 

on Google

a month ago

Absolutely a waste of time. For a family of four--we got the outfits, we were ready at the park, we did an outdoor shoot for 30 minutes. At the beginning, the photographer literally just walked off without saying a word so we followed. This was the demeanor during the whole shoot--no direction other than when I asked how do you want us to pose: "maybe put your arms around each other"--like nothing. Hoped maybe they turned out better than expected. 99% of them are worthless. There is not one single photo of me with each kid t... read more

Nancy Wallace-Dillard 

on Google

5 months ago

Hunter was so extremely kind and helpful. 

Annie Elizondo 

on Google

5 months ago

I had a very disappointing experience at the JCPenney Portrait Studio. Our appointment was delayed because the clients scheduled before us were still inside the JCPenney store selecting outfits, which caused our session to start late. I was asked whether I had any promotional codes, and I mentioned that I was using a Groupon. At that point, I was escorted outside of the studio and told that they did not want me discussing a discount where other customers could hear. After providing the code, the staff’s demeanor noticeably c... read more

Bridget Mirembe 

on Google

5 months ago

I usually love JCP portraits, but my experience at this location was very disappointing. I arrived for a scheduled appointment only to find the studio closed because the photographer had called in sick. The manager said they would make it right. When I returned for my Christmas photos, there was only one photographer who was kind but clearly overwhelmed. I explained what had happened before, but nothing was done to make up for it. After selecting my photos, I received three prints of the same image instead of the different s... read more