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9500 S I-35 Frontage Rd Suite H, Austin, TX, 78748, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | Closed | |
Wed | 11:00 a.m. to 3:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 11:00 a.m. to 7:00 p.m. | |
Sat | 11:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 5:00 p.m. |
I recently scheduled a business photoshoot really unsatisfied with the quality and poses of the photos that were taken. Unfortunately, the staff were unable to retake a few photos because it was already closing time. I don’t recommend anyone to take any photos at J.C. Penney studios. Really unhappy. However had to purchase them last minute. Will never go back to take photos at any J.C Penney.
BEWARE. Just had a horrible experience. I will never return. We have been going here for years until today. The older gentleman there with glasses is super unprofessional, rude and zero customer service. He needs an evaluation and training in customer service, and should not be taking family photos. I left without a session, I was not going to have important photos taken with an unfriendly person. I will be giving my service and money elsewhere.
Loved my experience today while taking my portraits! Shayne was amazing!!!! He was hyping me up and considered all of the ideas that I wanted to go for and executed them perfectly!! Thanks so much! JCPenny…. This man needs a raise! His customer service was spot on!
Took my son for his 1 year pictures. The woman who was our photographer was beyond weird and not personable at all. She kept asking the other guy working there to come watch "because he was new". This guy completely ignored her, didn't even glance in her direction, which should've told us something right there. She had us put our son on the floor with all of his toys around him, and gave us zero direction with distracting/getting him to look or smile. Instead she kept setting off the flash, which just freaked him out. So now... read more
The pictures weren't as good as they use to be but people were friendly
JCPenney Portraits has a 3.5 star rating with 25 reviews.
JCPenney Portraits is closed now. It will open at 11:00 a.m.
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