JCPenney Portraits

Beauty by De Liz 

on Google

3 months ago

Disappointed in Jcp in Lakewood! I had chosen the background online which was Santa Toy shop and when arriving to my appointment I was told that background was not available only when Santa was there which was December 4th. My appointment was December 6. Nowhere in the website does it disclose such thing. What upset me the most is that they had the background there but I guess choose not to use it. Another thing I bought the online digital gallery which was suppose to be delivered in 48-72 hours which I didn’t receive. I had... read more

Ulices Mendoza 

on Google

3 months ago

If you are taking young children I would go somewhere else. To start, you only get 15 minutes which is definitely not enough time to take pictures of toddlers or infants. second, the photographer is too busy trying to make my kid laugh when they should be letting me as a parent do that. If they don't laugh with me, why would they laugh with a complete stranger. We had Stephanie and would not recommend her, she should've been taking the photos instead of trying to make my child laugh at the same time I was. JC Penny needs to ... read more

Desiree Phornsovann 

on Google

6 months ago

Thank you to Alex he did the best and was very patient with my kids I absolutely recommend him and he’s a very fun and made the kids very comfortable 

Ashley S 

on Google

9 months ago

I had a really bad experience here when the man, who didn't take the pictures or set up my appointment or work with us at all, threatened to have me "banned from jc penney portraits for life" after I told him I wasn't happy with our pictures. There was only one possible useable picture, photographed in landscape, when I need a verticaI. My kid wasnt smiling in it, yet she was so happy to be there and smiling between shots. This was truly a report issue. My kid was happy and promptable, but the photographer settled for really... read more