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JCPenney Portraits

3.5

About this business

Location details

1890 South Lake Mall, E U.S. Hwy 30 & I-65, Merrillville, IN, 46410, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 7:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
3.572 reviews
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Marcus Williams's profile image
Marcus Williams 
a week ago

Jason did a fantastic job. Took alot of pics and they turned out great for my son first birthday. We were running behind and he was still able to get us situated, thanks again for everything and keep up the great work 

Anahi Zaragoza's profile image
Anahi Zaragoza 
3 months ago

Our photographer was Bella she greeted us kindly and had patience with our 5 month old daughter. We appreciate her making us feel confortable and not rushed. She guided us through each pose and did great getting my daughter to focus on looking at the camera. If you come to the south lake location for photos i recommend choosing her for your experience. I will definitely be booking with her for our anual family photos again. 

Monique Navarro's profile image
Monique Navarro 
7 months ago

We had a great experience at our family photo shoot a few weeks ago. Bella, the photographer, was very patient and helped to capture some great shots of the family. She did a good job of engaging with 3 small children to try to get them to smile. Even though our appointment was at the end of the day, she did not try to rush us and made sure we got all of the shots that we needed. Additionally, she did a great job explaining the purchasing options and helped to get us the best value and explained current promotions. Overall g... read more

lorenzo Wilkerson's profile image
lorenzo Wilkerson 
10 months ago

Made appointment for me and my family. We arrived on time to be told it would be a hour wait because they over booked. The manager was a skinny mid 20 yr old guy that took our photos and for most part where off center. The photos where supposed to be professional quality but where horrible. We talked to an employee and she looked at photos and aggred to retake photos. While getting photos taking the manager was getting mad and acting immature about the situation. He first told the lady while in the middle of taking our photo... read more

William Zhang's profile image
William Zhang 
11 months ago

Great customer service! Cristal took some amazing photos and was very patient with me. Would recommend her for any photoshoot!! 

Frequently asked questions about JCPenney Portraits

How is JCPenney Portraits rated?

JCPenney Portraits has a 3.5 star rating with 72 reviews. 

When is JCPenney Portraits open?

JCPenney Portraits is closed now. It will open tomorrow at 11:00 a.m. 

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