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JCPenney Optical
- Healthcare
- Triadelphia, WV
About this business
Location details
515 Cabela Dr, Triadelphia, WV, 26059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
It's honestly a good experience and the only place open for seeing patients at this time
Went in Sept to get and eye exam and glasses. The eye exam was quick and painless. The frames on the other hand have been a nightmare. It took 4 weeks for my glasses to come in. Only to find out that Karen wrote the wrong prescription down so had to send them back out. Call them on Friday to see if they was in note this is 3 weeks after they sent them back. All I got is waiting on the lenses no ETA or nothing. Didnt even get a goodbye just hung up and no surprise it was Karen. So called corporate and filed a complaint on how... read more
Do not go to the optical. Buy somewhere else ordered contacts. Been 7 weeks no one can tell me where they are at. When I call always a different story. Story changes even while on tge phone with the optical dept. Beware. Stay away.
I have been going to Penney's for years for my eye exams, glasses and contacts. Never had a bad experience until this last month. I leave messages on the recording because a human never answers the phone. No ever returns my call. Just 1 month ago I spent over $400 on an exam and glasses....no contacts at this point. Picked up my glasses and I love them. However, when I asked about contacts I have got nothing but the runaround. I ordered only 6 contact lenses which cost $62. Ordered them from Penney's online. Again - never sp... read more
Chose two pair of glasses for $377.00, waited two weeks, no call, so I called them. The glasses both arrived but both pair scratched down the middle and the clerk said it happens there sometimes. I asked for a refund and it was issued but in the middle of talking to the clerk she HUNG UP the phone on me. No apology, terrible customer service, and horrible experience. The time was 2:30 p.m. Thursday July 20 th. I will never go to JC Penney optical again. I believe her name was Karen. Go figure.
Frequently asked questions about JCPenney Optical
How is JCPenney Optical rated?
JCPenney Optical has a 2.2 star rating with 10 reviews.
When is JCPenney Optical open?
JCPenney Optical is closed now. It will open tomorrow at 11:00 a.m.
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