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JCPenney Optical
- Healthcare
- Triadelphia, WV
About this business
Location details
515 Cabela Dr, Triadelphia, WV, 26059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
spent $200 for 2 pairs of glasses and was told 6-8 weeks. 11 weeks, 9 phone calls and 5 voicemails later and still nothing. have never gotten a person on the phone.
I understand why the rating for this place is so low. The lady on the phone demanded a bunch of information before allowing me to schedule an appointment. Given some back-and-forth for a couple minutes she then proceeds to tell me appointments are booked out a month ahead. Could've started with that dummy 😂😂
Self paid cash for my glasses that were supposed to be on sale. Had to pay $40 extra for a stronger prescription. Was told 2-3 weeks. Its been 7 weeks so far with no calls from them. I've called 3 times with no answers just that they are still in production. Will never go back. Dr. Graebe was amazing but the Optical Center inside the store is 100% trash
It's honestly a good experience and the only place open for seeing patients at this time
Went in Sept to get and eye exam and glasses. The eye exam was quick and painless. The frames on the other hand have been a nightmare. It took 4 weeks for my glasses to come in. Only to find out that Karen wrote the wrong prescription down so had to send them back out. Call them on Friday to see if they was in note this is 3 weeks after they sent them back. All I got is waiting on the lenses no ETA or nothing. Didnt even get a goodbye just hung up and no surprise it was Karen. So called corporate and filed a complaint on how... read more
Frequently asked questions about JCPenney Optical
How is JCPenney Optical rated?
JCPenney Optical has a 1.9 star rating with 13 reviews.
When is JCPenney Optical open?
JCPenney Optical is closed now. It will open tomorrow at 11:00 a.m.
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