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JCPenney Optical
- Healthcare
- Triadelphia, WV
About this business
At JCPenney Optical, we want you to look and feel your best. That’s why we offer comprehensive eye exams to screen for everything from basic prescription changes, to prevention of eye-related conditions, to contact lens fittings. Already have your Rx? Come check out our extensive variety of eyewear and sunwear, including many exclusive brands only found at JCPenney Optical! Our opticians can help you build the perfect pair that fits your style and budget. We also price match most major contact lens brands!
Location details
515 Cabela Dr, Triadelphia, WV, 26059, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 6:00 p.m. | |
| Thu | 11:00 a.m. to 6:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Do not go to the optical. Buy somewhere else ordered contacts. Been 7 weeks no one can tell me where they are at. When I call always a different story. Story changes even while on tge phone with the optical dept. Beware. Stay away.
I have been going to Penney's for years for my eye exams, glasses and contacts. Never had a bad experience until this last month. I leave messages on the recording because a human never answers the phone. No ever returns my call. Just 1 month ago I spent over $400 on an exam and glasses....no contacts at this point. Picked up my glasses and I love them. However, when I asked about contacts I have got nothing but the runaround. I ordered only 6 contact lenses which cost $62. Ordered them from Penney's online. Again - never sp... read more
Chose two pair of glasses for $377.00, waited two weeks, no call, so I called them. The glasses both arrived but both pair scratched down the middle and the clerk said it happens there sometimes. I asked for a refund and it was issued but in the middle of talking to the clerk she HUNG UP the phone on me. No apology, terrible customer service, and horrible experience. The time was 2:30 p.m. Thursday July 20 th. I will never go to JC Penney optical again. I believe her name was Karen. Go figure.
Brian is an excellent technician! He strives over and above to make customer satisfied.
Frequently asked questions about JCPenney Optical
How is JCPenney Optical rated?
JCPenney Optical has a 2.1 star rating with 8 reviews.
When is JCPenney Optical open?
JCPenney Optical is closed now. It will open tomorrow at 11:00 a.m.
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