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JCPenney Optical

3.7

About this business

Location details

50 Fox Run Rd, Portsmouth, NH, 03801, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.710 reviews
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Angie Hoxie's profile image
Angie Hoxie 
on Google
3 years ago

Great customer service, I always order mine and my husband's glasses from Dorina. She is very patient and wonderful to work with. She takes time to explain everything and is very knowledgeable. It's rare now a days to get such personalized and great customer service, especially at a large chain. 

Cindy Bishop's profile image
Cindy Bishop 
on Google
4 years ago

I have had the good fortune of meeting and working with Doreena when purchasing glasses. She is very knowledgeable, kind, caring and an employee that JC Penney should be proud to have! I have been battling cancer and she has been so compassionate through the process and making sure the frames and lenses fit just right. She is a good person and treats all her customers, as I’ve observed, with respect. 

Brian Boyle's profile image
Brian Boyle 
on Google
5 years ago

I ordered and received a new pair of glasses The prescription is wrong and the lens fell out on the 4th day. They tell me I can't return them. Never again and I will tell everyone I know 

Sadie R's profile image
Sadie R 
on Google
7 years ago

The manager Sarah was great! She made getting glasses for the first time so easy! 

Jared Pooler's profile image
Jared Pooler 
on Google
7 years ago

I would give five stars to the doctor that did my eye exam, she was excellent and she came recommended. On the other hand I would give three stars to the selection of frames and the price of the lenses. They had a very limited selection of men's frames, but that might have something to do with the demographic of JCPenney's itself. They had a rather misleading two frames for $99 deal, but the selection of frames and lens options (plastic lenses with no coating, not even UV) that were actually eligible were even more limited. ... read more

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Frequently asked questions about JCPenney Optical

How is JCPenney Optical rated?

JCPenney Optical has a 3.7 star rating with 10 reviews. 

When is JCPenney Optical open?

JCPenney Optical is open now. It will close at 7:00 p.m.  

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