JCPenney Optical's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

JCPenney Optical

2.3

About this business

Location details

6000 Town East Mall, Mesquite, TX, 75150, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
2.33 reviews
Select a rating
Sharron Wolfe's profile image
Sharron Wolfe 
on Google
5 years ago
Jerry Pianoman Impini's profile image
Jerry Pianoman Impini 
on Google
7 years ago

Years ago this was the best place to get prescription eyewear but now there bad service and bad attitude towards customers precedes them. I paid $300+ up front and it took them almost a month longer to get my glasses back and the prescription wasn't even that good. In addition to taking them forever to get me my glasses as if they were being sent from outer space to planet earth they had given me an attitude to top it off. 

Nicole Thompson's profile image
Nicole Thompson 
on Google
8 years ago

If I could give this optical store less than 1 star, I would. I am a certified optician with my own store in San Antonio, TX. In trying to help one of their patients that recently relocated here, I called their store for help. I have never spoken to such rude, condescending people. I eventually got what was needed for the patient, but not without considerable aggravation. What has happened to excellent customer service? 

View all google reviews

Frequently asked questions about JCPenney Optical

How is JCPenney Optical rated?

JCPenney Optical has a 2.3 star rating with 3 reviews. 

When is JCPenney Optical open?

JCPenney Optical is closed now. It will open tomorrow at 12:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com