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Jayne's Cottages Luxury Rentals & Concierge Services
- Real Estate
- Port Carling, ON
About this business
Location details
90 Joseph St, Port Carling, ON, P0B 1J0, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I want to leave a very negative review about this hotel. They haven’t returned my deposit for over 14 days, even though they promised to refund it within 7 days. They respond to my emails saying that the money has been sent, but in reality, it hasn’t arrived. It’s just empty promises that I’ll see the money soon. I do not recommend this hotel because they don’t refund the deposit 1000CAD.
Absolutely incredible stay! The cottage was even more beautiful than the photos (Wildcat Point)— spotless, luxurious, and filled with thoughtful touches. Every detail felt five-star, from the plush bedding to the stunning views. We left feeling relaxed and pampered. Worth every penny and can’t wait to return!
Disappointing Experience – Poor Customer Service from Jayne’s Cottages We booked a villa managed by Jayne’s Cottages and were overcharged for our stay. At first, they responded to my calls and messages, claiming the issue was under review — but they never followed up or resolved anything. Thankfully, we booked through Booking.com, who stepped in and refunded us directly. They basically took the loss themselves, and I doubt Jayne’s Cottages even paid their commission. For a company that promotes itself as a luxury rental serv... read more
I was really disappointed with my experience trying to book through Jayne’s Cottages. I sent an email and tried calling, but only got voicemail and never received a response. Their website also doesn’t function well — you can set filters for dates, but when you click into individual cottages they often require a 7-day booking or show as unavailable. The service looked promising at first, but the lack of communication and the clunky booking process were frustrating. It makes me wonder: if it’s this difficult just to make a re... read more
This company has been nothing but unprofessional and downright disrespectful. Without any notice, my cottage was removed from their website. I reached out repeatedly to Jayne and the manager—calls, messages, emails—but they ignored every attempt and never once had the courtesy to respond. To make matters worse, a service I ordered never showed up, and instead of addressing the failure, they had the audacity to send me the same invoice twice. That’s not only careless, it’s unacceptable. The way they treat hosts is appalling. ... read more
Frequently asked questions about Jayne's Cottages Luxury Rentals & Concierge Services
How is Jayne's Cottages Luxury Rentals & Concierge Services rated?
Jayne's Cottages Luxury Rentals & Concierge Services has a 4.2 star rating with 124 reviews.
When is Jayne's Cottages Luxury Rentals & Concierge Services open?
Jayne's Cottages Luxury Rentals & Concierge Services is closed now. It will open tomorrow at 9:00 a.m.
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