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3907 Waring Rd Ste #4, Oceanside, CA, 92056, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
They couldn't verify my insurance while I was on the phone. I am sure they were putting my information wrong (name, number, and even the insurance provider's name). I insisted on emailing the photo of my insurance card to them so they could contact and validate my coverage (LIKE EVERYONE ELSE). Instead, the receptionist asked me to contact my insurance company and bring the hard copy of the insurance contract with the doctor in person to the office. The most ridiculous thing someone told me.
Worst customer service
Not helpful at all Dr. Phillips didn't give us a clear answer. He didn't have any answer for my husband kidney problem. We wouldn't go back. I never saw interest in helping us.
Prior to them Diagnosing me with Prostate Cancer they provided no information on biopsy prep, don't return phone calls. After diagnosis, they don't call, follow up, even when I call them and they say they will get back to me, they do not. Go anywhere but here if you want an office who cares or knows what they are doing.
Jason M. Phillips, MD has a 4.2 star rating with 31 reviews.
Jason M. Phillips, MD is closed now. It will open on Monday at 8:00 a.m.
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