Jared

anonymous 

on Superpages

12 years ago

The customer service is terrible. My fiance and I bought our wedding bands here. They would only size mine if we bought the $140 warranty - this can't be true. The staff ordered my fiance's ring and said it would take about two weeks to come in. Mine was sized and I went to pick it up. They also had my fiance's ready to go, but it turns out it wasn't his ring. It was a holder ring. We had to take this wrong ring, then bring it back when his real ring came in. I told them that was a lot of liability on our part. Their respons... read more

shrutib1 

on Superpages

15 years ago

Although they have a large variety of high quality diamonds, their customer service could be improved. They are very pushy and hurried, almost to a intimidating/bullying degree. They leave little room for discussion, questions, or thought. Plus, they make an effort to double team you,a nd bombard you with propaganda. This may not be true for all the associates as I only worked with one associate and either the manager felt very bullied. Later, when I bought a ring from another jeweler, and needed the original diamond removed... read more

tdyson 

on Superpages

16 years ago

I liked the wedding selections.very tasteful customed jewelry