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Jared
- Consumer Goods
- San Antonio, TX
About this business
Location details
17327 W I-10, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Sent a watch for repair close to half a year ago now and still haven’t received it. The staff can never find the order or service request in their system and I need to help them find every time. They never call to give a status update or follow up with company to get a status on the watch. For a handful thousands dollar watch we bought the protection plan and was told since we purchased that, it takes longer to fix, how is that possible? We pay more and get penalized for it. Save your money with this store and time. Go direc... read more
This location is by far the worst I’ve visited. The customer service is consistently poor, especially during my ring inspections. Staff members rarely acknowledge customers and often walk past without greeting or offering assistance. During my most recent visit, I had to say “excuse me” to get an employee’s attention. I was then told, in a very rude tone, “we are very busy as you can see…you need to wait for someone to become available.” This was said while the employee was standing at a computer and not actively helping a c... read more
My husband and I would like to thank Lori for assisting us with finding our wedding rings! She made sure that we both felt very comfortable and created a space where we felt like we could truly express our opinions without fear of feeling rushed or pushed to buy something that we weren't 100% happy with. Once we found the ring that we both loved, she made sure that we were fully informed about the price and the various insurance policies that we could purchase along with it. Lori will forever be a special person that played ... read more
Horrible after purchase service. After spending a lot of money for an upgrade on a ring, we got it back and the diamond sat crooked and had a worn appearance to the band with discoloration We took it back and we got the obligatory we're sorry. We'll send it out to correct it. Just went to pick it up and what do you know!? Its still discolored, setting is still crooked. How is this getting past the jeweler amd then an employee who supposed is supposed to inspect and make sure perfect. Upon taking ring back each time, the flaw... read more
Frequently asked questions about Jared
How is Jared rated?
Jared has a 4.6 star rating with 527 reviews.
When is Jared open?
Jared is open now. It will close at 7:00 p.m.
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