Janie and Jack

Belle Love 

on Google

3 weeks ago

I visited your store on 4/17/26 “Friday “ morning to return an item from an online purchase from the new spring collection. Unfortunately, my experience was very disappointing. The associate who assisted me, Nicole, refused to process the return and was extremely rude during the interaction. I found her behavior unprofessional and not in line with the level of customer service I expected. Because of this experience, I do not plan to shop at this location again. I wanted to bring this to your attention so it can be addressed 

Sisira 

on Google

3 weeks ago

Great experience at this location. Clothes were perfectly organized, and Neidy and Maria were helpful with information and gift wrapping. 

Liz G 

on Google

a month ago

Mi experiencia con Nicole fue espectacular me ayudó con mi devolución y a chequear los precios sin prisa y respondió todas mis dudas su actitud y amabilidad hizo la diferencia despues de que otra trabajadora a la que me dirigi primero fuera ruda y poco helpful Mantenga los estándares de contratación al nivel de Nicole! 

Kyky 2bondy 

on Google

4 months ago

Monday one of the employees refused to accept my return, saying the item was from the outlet. I was surprised, as my husband always shops at the Millenia location. To clarify, I went to the Premium , where they reviewed my receipt and confirmed that the purchase was indeed from Millenia and that the return could be processed there. I would like to thanks to maria who works at this location for wasting one hour of my day. I have been shopping at these specific locations since 2021, and I can honestly say the company has decli... read more