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James River Equipment
- Automotive
- La Crosse, VA
About this business
Location details
38431 US-58, La Crosse, VA, 23950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Absolutely the most unprofessional and backwards ran business I’ve seen. I ordered a item and paid extra for expedited shipping and after a week with no delivery, I called their number to find out the part was not shipped directly to me but instead to the dealership where it sat and was awaiting being sent to me. Who does business like that, and they had the nerve to allow me the option of expedited shipping, how is that expedited shipping, legalized theft and fraud is what it is. I bought a tractor from JRE in the last five... read more
Update: I'm going to attempt for the 3rd time since purchasing my ZTR 330R to transport it back to the dealer. The exact same issue each time; belt shredding. It's been in the shop and a major inconvenience more than its been used to mow my grass. I was told by JD that it can't be returned but they could trade it in for a more expensive, different model. Really? Why on earth would I do that with such poor performance, manufacturers' unresolved defect, shop time, transport time and gas spent on my very first JD /dealer purcha... read more
David, who is the service manager there is AMAZING!!!!! Called at 10:30 AM about a blade being loose on a mower (that wasn't even a Deere), and someone came out at 3:00 PM and had it tightened, and back up + mowing!!! He is the man, the world needs more people like him. Thank you so much!!!
Frequently asked questions about James River Equipment
How is James River Equipment rated?
James River Equipment has a 4.5 star rating with 73 reviews.
When is James River Equipment open?
James River Equipment is closed now. It will open tomorrow at 7:30 a.m.
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