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James Free Jewelers

4.8

About this business

For over 80 years, James Free Jewelers has joined the very best qualities of an international jeweler with the care and service of a family owned business. Proud of our roots in Southwest Ohio, we are honored to give back to our community. With such signature timepiece names as Rolex (Dayton) Patek Philippe (Cincinnati), Tudor, Breitling, Omega, Tag Heuer among others, along with a rich array of world famous designers, including Roberto Coin, David Yurman, Gucci, John Hardy, and more, makes our Dayton location the perfect pl... read more

Location details

3100 Far Hills Ave, Dayton, OH, 45429, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 7:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.8478 reviews
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Michael Rarick's profile image
Michael Rarick 
8 years ago

Working with James Free was so much better than I could have hoped for. They took the time to make sure everything was perfect and that I was completely happy with my ring. I also really appreciated that they stayed within my budget and did not try to upsell me. Sarah Short is the best, so if you're looking for a ring ask for her! 

Shelley Wineaux's profile image
Shelley Wineaux 
8 years ago

My engagement ring is absolutely stunning! James Free helped my fiance craft the most perfect diamond ring for me, custom setting surrounding a GORGEOUS solitaire diamond that they helped him hand select. I never thought I would be so in love with a piece of jewelry, but it is absolutely perfect. Sherri Valentine is a wonderful sales rep. and she guided him through the whole process with no pressure. I can't wait to go in and thank them myself! 

Mandy Heid's profile image
Mandy Heid 
9 years ago

This jewelry store has the best customer service I have seen in a very long time. Not only did they help us out a few months ago when we were looking for an engagement ring, but Tara Michelle even put a rush on it for my fiance so that he could ask before the holidays. We went in the other day to get it cleaned (a month after we received it) and were welcomed by her and another sales associate. She came over to congratulate us and to look at the ring. They treat you like family here and I would recommend them to anyone I com... read more

Tom R.'s profile image
10 years ago

Without question, the most appallingly poor customer service at a supposedly "upscale" jeweler that I've ever encountered. Would never consider entering the store again. If zero stars were an option here, that is what I would give. 

Duante Beddingfield's profile image
Duante Beddingfield 
11 years ago

Jackie--excellent saleswoman. Very helpful and friendly if you don't know anything about jewelry. 

Katie M.'s profile image
Katie M. 
12 years ago

A trusted jeweler with knowledgeable sales staff. Excellent service! 

daytonrater's profile image
daytonrater 
12 years ago

I discovered that I can send my watch directly to one of the Rolex service centers (NY, Chicago or LA) and get my watch serviced for $400 less that what James Free estimated. 

Kevin Fink's profile image
Kevin Fink 
12 years ago

If she's getting a Diamond, you should get a watch. 

Andrew Rouhier's profile image
Andrew Rouhier 
13 years ago

If you're shopping for diamonds, James Free is the best in town. 

Frequently asked questions about James Free Jewelers

How is James Free Jewelers rated?

James Free Jewelers has a 4.8 star rating with 478 reviews. 

When is James Free Jewelers open?

James Free Jewelers is closed now. It will open at 10:00 a.m. 

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