This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
James Avery Artisan Jewelry
- Consumer Goods
- Stephenville, TX
About this business
Location details
2675 W Washington St Suite 100, Stephenville, TX, 76401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
I have come to this store a lot and i’ve given them a lot of business from my own spending and i was very disappointed in the service i received i live over 30 minutes away and this is the closest Store to me and my charm bracelet broke and I just needed to get it fixed. It’s a very important bracelet to me and I don’t ever go without wearing it but I do have a full-time job so I got over here as fast as I could and I pulled up at 7:59 and I know that that is terrible timing and I hate being that person but I was just lookin... read more
Out of All of the James Avery stores I’ve been to, this one has the best customer service! They greet you every time you come in, ask if you need help, and are always around to answer your questions. Will definitely be back!
I was in the Stephenville Shop recently to make an exchange and get a few charms soldered on a new bracelet. My past experiences in other locations far exceeded the experience I had at this location. The young woman that assisted me, Valerie, was not friendly at all. She definitely wasn’t helpful and her attitude was not good. I have shopped with James Avery for well over 50 years so I am very familiar with the experience that the company wants their “guests” to receive. This young woman definitely could benefit from some ad... read more
Wasn’t much help. Wouldn’t let me return my ring when it’s practically brand new and couldn’t even put my charms on. Won’t be going to this location again
Just left there. I love JA products but the customer service here is atrocious. Waited forever when an employee came from the back and announced she didn’t know people were waiting. Well, why not? When I walked in the door, I told the employee that I wanted to take some charms off my mother’s antique charm bracelet. I showed her the bracelet. 45 minutes later they finally informed me they won’t do that because it isn’t a James Avery charm. They could have told me that much earlier.
Frequently asked questions about James Avery Artisan Jewelry
How is James Avery Artisan Jewelry rated?
James Avery Artisan Jewelry has a 3.5 star rating with 12 reviews.
When is James Avery Artisan Jewelry open?
James Avery Artisan Jewelry is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com