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James Avery Artisan Jewelry

4.5

About this business

Each piece of jewelry we create is inspired by the most precious things in life: love, family, friendship and faith. Our charms, rings, necklaces, bracelets, earrings and other jewelry is still designed and produced in our Texas Hill Country workshops--not far from where James Avery, our founder, started in the summer of 1954. Today you can experience James Avery Artisan Jewelry for yourself, in The Shops at Broad in Mansfield, Texas! 

Location details

1681 E Broad St #113, Mansfield, TX, 76063, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.568 reviews
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Meagan Rae's profile image
Meagan Rae 
on Google
a week ago

If I could leave 0 stars I would. Absolutely horrible customer service and I will now no longer shop with this brand after being a loyal customer for years. After receiving a brand new charm bracelet it broke after having it for a couple months. I am not hard on my jewelry at all so the fact this had such terrible quality is shocking. I have been to other locations as well and had great experiences and no problems but this location has completely turned me off the brand. Edit: Sabrina reached out to me after this and she was... read more

John Batten's profile image
John Batten 
on Google
2 weeks ago

Teddy was the most helpful person. Very knowledgeable and was willing to show my wife all the options she was shopping for with a smile. It was a great visit. 

Brenda Batten's profile image
Brenda Batten 
on Google
2 weeks ago

I came to mansfield this evening because the manager I believe was the one to hold some charms and a bracelet for me . I live in Burleson and have to say I have been to many James Avery stores and this evenings visit with Teddy was over the top with customer service and knowledge so patient and kind can’t say enough Wish to see more of this kind service and hope to see Teddy many more times at James Avery will be worth the drive! 

Meagan Rae's profile image
Meagan Rae 
on Google
2 weeks ago

If I could leave 0 stars I would. Absolutely horrible customer service and I will now no longer shop with this brand after being a loyal customer for years. After receiving a brand new charm bracelet it broke after having it for a couple months. I am not hard on my jewelry at all so the fact this had such terrible quality is shocking. I have been to other locations as well and had great experiences and no problems but this location has completely turned me off the brand. 

Robert Martinez's profile image
Robert Martinez 
on Google
a month ago

Great customer service. They were very helpful and I made a great purchase. 

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Frequently asked questions about James Avery Artisan Jewelry

How is James Avery Artisan Jewelry rated?

James Avery Artisan Jewelry has a 4.5 star rating with 68 reviews. 

When is James Avery Artisan Jewelry open?

James Avery Artisan Jewelry is open now. It will close at 8:00 p.m.  

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