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James Avery Artisan Jewelry

4.4

About this business

Location details

1681 E Broad St #113, Mansfield, TX, 76063, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.479 reviews
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T W's profile image
T W 
a week ago

This location does not like customers of darker complexions. I walked in a there were 3 ladies behind the counter only one had a customer(I was customer #2) in the store. I was NOT greeted ever until I walked up to the counter and spoke first after being in the store for over 10mins. I was actually going to buy a few charms but after asking her if she could clean my necklace and was told no because she was behind on her other orders I decided not too. The workers make it very obvious they don’t want our business there so why... read more

David's profile image
David 
2 months ago

Great service 

Cassandra Phillips, REALTOR's profile image
Cassandra Phillips, REALTOR 
4 months ago

While in Mansfield I contacted James Avery about adding gifted charms to my bracelet. My question was, could this be done while I wait or would it need to be dropped off? Carolyn said if I came in at 2pm she could get it done for me and she did! The service was great. Upon arrival there was no line and the wait time for my bracelet was minimal. I plan to return soon. 

Linda McDonald's profile image
Linda McDonald 
5 months ago
Queen Mia's profile image
Queen Mia 
6 months ago

Earlier today on January 4 of 2026 I went into James Avery with the intention of having a charm put onto my charm bracelet. I’ve been to this location multiple times. This location specifically is the closest to my residence and I have never ever had an issue with this location until today. As I walked in, I immediately made eye contact with one of the workers (her name was Rileigh). The worker immediately turned her entire body away from me and proceeded to take steps in the opposite direction of where I was. Nobody welcome... read more

Frequently asked questions about James Avery Artisan Jewelry

How is James Avery Artisan Jewelry rated?

James Avery Artisan Jewelry has a 4.4 star rating with 79 reviews. 

When is James Avery Artisan Jewelry open?

James Avery Artisan Jewelry is open now. It will close at 8:00 p.m. 

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