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James & Alma

4.3

About this business

Location details

2913 Mall Rd, Ste 7, Florence, AL, 35630, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 7:00 p.m.
Tue11:00 a.m. to 7:00 p.m.
Wed11:00 a.m. to 7:00 p.m.
Thu11:00 a.m. to 7:00 p.m.
Fri11:00 a.m. to 7:00 p.m.
Sat11:00 a.m. to 7:00 p.m.
SunClosed
4.368 reviews
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Carmen Conley's profile image
Carmen Conley 
recommend  Recommended
2 years ago

MOST Friendly and Helpful MGR & staff, always! Hands down BEST merch & selections to choose from IN store and online! 

Sara Kennedy's profile image
Sara Kennedy 
3 years ago

Dishonest sales practices. They sell damaged items online and then do not take responsibility for it. We have shopped here for years. I am astounded at this small business’ practices and the lack of concern for blatant fraudulent sales. This is why small businesses are becoming fewer and it is better to shop at big box retailers who stand behind their product. I bought an item online. It had several scratches in the leather. It was returned and the same item was not availabl… See more 

Capri Anderson's profile image
Capri Anderson 
3 years ago

I shopped in there yesterday and changed my mind on my purchase before I even stepped foot out of the store and the girl said "we don't usually give money back". I live in a different state and wouldn't be returning for a very long while to use the store credit she offered me. So I'm stuck with a $60 pair of pajamas that was misled to be sold separately, not as a set. I guess they need my money more than me. Lesson learned. 

Vicki Underwood Clotfelter's profile image
Vicki Underwood Clotfelter 
recommend  Recommended
4 years ago

Favorite place to shop! The girls are always so friendly and helpful. 

Chelsea Inman's profile image
Chelsea Inman 
5 years ago
Bethany Boyd's profile image
Bethany Boyd 
5 years ago

Amazing clothes !! Great place to shop :) !!!!!!!! 

Carol O'Brien's profile image
Carol O'Brien 
5 years ago

Respond to customer questions on social media since thats their main marketing platform. Don't be disrespectful to potential customers when they have questions. They need a better customer service team. 

Erica Malone's profile image
Erica Malone 
7 years ago

Great customers service. I always love shopping here! � 

Brenda Reed's profile image
Brenda Reed 
8 years ago

Frequently asked questions about James & Alma

How is James & Alma rated?

James & Alma has a 4.3 star rating with 68 reviews. 

When is James & Alma open?

James & Alma is closed now. It will open at 11:00 a.m. 

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