Jalen & Sons Plumbing

Virginia Mcclure 

on Google

2 days ago

i called Jalen & Sons Plumbing because i thought i needed a new water heater. i had already talked with two other plumbers and got replacement quotes, but then i found a better option. when i met with clayton, he was friendly, professional, and easy to talk to. during the inspection, he saw an error message on the unit and explained that the problem looked like something that just needed a good cleaning and basic water heater service, not a full replacement. i had not noticed that issue before, and the other plumbers never p... read more

Alison Cross 

on Google

4 days ago

I woke up and found my water heater leaking badly. I called for a plumber and spoke with William, who asked a few simple questions and helped figure out the problem right away. He arrived at my home in about two hours, explained clearly what had gone wrong, and replaced the water heater fast. He also made sure everything was working properly before he left and cleaned up the area well. The price for the new water heater, parts, and labor was very fair, especially compared to what I found for a similar unit at a hardware stor... read more

Darren F 

on Google

5 days ago

Shawn really seemed focused on fixing a bad plumbing install that another contractor had left behind. He came out on short notice in Katy to check a problem with our tankless water heater and quickly found the issue. Jalen & Sons Plumbing had the replacement unit set up fast, and the installation work was clean, solid, and done with real skill. He explained the process clearly, made sure everything was connected properly, and left the area neat when the job was done. This service gave me confidence again in a true profession... read more

A Beltran 

on Google

a week ago

Our water heater stopped making hot water because the burner would ignite but would not stay lit. We called Jalen & Sons Plumbing and got excellent plumbing service from start to finish. At first, the recommendation was to replace the thermostat, but since the water heater was already over 13 years old, we decided it made more sense to install a full new unit for long-term peace of mind. We had dealt with a leaking and overheating water heater before at a rental property, so we wanted to avoid another messy garage situation ... read more

Colby Irwin 

on Google

a week ago

i came home to a real mess in my downstairs bathroom when the toilet and drain line backed up. i first tried a plunger, then used a small auger, and even rented a longer sewer snake, but the clog still would not clear. After that, i called Jalen & Sons Plumbing, and they got someone out within a few hours. william inspected everything, explained the root cause in simple terms, and found that tree roots had worked their way into the sewer pipe outside. He walked me through the repair options, gave a fair estimate, and made th... read more