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1906 Avenue D #1600, Katy, TX, 77493, United States
Get directions'Magic Clayton' and Oliver utterly failed at fixing a leaking water supply pipe in my house. The site was cramped and tough, yet it didn't require them to cut as many access holes in two closet ceilings as they did. Clayton and Oliver were unprofessional, lacking in skill, inefficient, and unpleasant to deal with, and they maximized the need for drywall repairs. They will be the last plumbers I call from now on.
My furnace caught fire on a Saturday and I placed a request with this company on Sunday, expecting them to get back to me promptly. Despite them being closed, I was still hopeful. But they didn't get back to me until Monday, and even then it was to schedule the installation of the new furnace. The process was slow and complicated. The service from these guys was subpar, I will not be a returning customer. Their delayed response and sluggish install have left me frustrated and disappointed. Thanks for nothing, William.
The floor drain in my laundry space was a persistent issue, but my encounter with this company just made it worse. They showed up, gave me a quote that was far from complimentary, and then proceeded to dawdle over the problem. The team, particularly Clayton, was inadequate in addressing my questions and failed to finish the job even after several hours. The experience was disastrous! I would certainly not rehire them if needed. They displayed a complete lack of professionalism and provided vague answers to my inquiries.
Oliver and Clayton from this company showed up and their lack of professionalism was quite evident. They hardly provided any options and were quite dishonest and overpriced. I'm utterly dissatisfied with their service. I certainly won't be reaching out to them again if I encounter any future plumbing issues.
my basement started to overflow and i urgently required a plumber. i rang up 6 different outfits, but this company was the last one to get back to me with a plumber, cost, and time slot for arrival. yes, they charged a ridiculous amount for same day service and it definitely wasn't worth having our basement still waterlogged. regrettably, their response was slow and service was shoddy.
Jalen & Sons Plumbing has a 4.3 star rating with 84 reviews.
Jalen & Sons Plumbing is open now. It is open 24/7.
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