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Jacob's HVACR
- Contractors
- Wenatchee, WA
About this business
Location details
313 N Mission St, Wenatchee, WA, 98801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have never written a review before, but this being the worst customer service experience I have ever had, I felt necessary to warn others about getting work done with this company. I brought an ice machine for diagnosis, as Jacob's is a Manitowoc Ice dealer as well. Their customer service is the worst I have ever experienced. They did not make one self-imposed deadline, I called 5 plus times to check in on progress to never receive a phone call back after being promised, I received an invoice without quotes or talking to a... read more
I’ve used Jacob’s for the past 3 years and always very please with their service! When we moved here 3 years ago, our upstairs stayed hot and downstairs would get cold around 8:30 every night. Come to find out, this had been happening since the house was built without resolution. Jacob personally came out and got it fixed for us very quickly. Yesterday evening, my heater completely stopped working. We woke up to a pretty cold house. I called Jacob’s HVAC, and they got me squeezed in same day. The technician was very nice and... read more
I have lived in the valley for 32 years and over that time, I have dealt with several of the local heating and air conditioning companies. Jacob's stands out above all of the others in the most positive way. From the estimating process and scheduling to the pre-service communication, technical knowledge, trustworthiness, and cleanliness, Jacob's stands distinctly above all the other HVAC companies in the valley. Our technicians, Fernando, Abe, and David, provided expert installation skills and a reassuring depth of knowledge... read more
we've used jacob's periodically for 10 years. recently i called on a friday morning due to AC not keeping up and periodically putting out hot air. they tagged me onto the schedule for the day. a very polite man arrived at 6pm and was here for 1.5hours fixing our AC. got it working. he was pleasant and seemed to take his time despite it being friday evening.
Jacob's installed my mini split five years ago. They have done an excellent job every time they're needed. In the middle of the summer heat, they made time for me same day. The technician, Yacub, was great. Always a pleasure doing business with them.
Frequently asked questions about Jacob's HVACR
How is Jacob's HVACR rated?
Jacob's HVACR has a 4.7 star rating with 207 reviews.
When is Jacob's HVACR open?
Jacob's HVACR is closed now. It will open tomorrow at 8:00 a.m.
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