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215 Prairie Lake Rd #8900, East Dundee, IL, 60118, United States
Get directionsOur heater stopped working overnight, and we woke up to very chilly temperatures inside the house. We called for help and were able to get a same-day appointment, even early in the morning. During the visit, John explained some useful tips for keeping our heater in good shape and how regular maintenance can prevent problems. It’s great to see a company that really cares about their customers and takes pride in their work. We’ll definitely reach out again if we need any heater repairs, and we’re already planning to schedule a... read more
After our heater stopped working, we reached out to a company that promised a fast solution. The first technician looked at our heater and tried to sell us a whole new unit, even though ours wasn't that old. They just said there was a leak but couldn't really explain the problem. I decided to look elsewhere and found another local service. They quickly sent out their tech, Robert, who did a careful inspection of our entire heating system. He was very friendly, polite, and clearly knew what he was doing. I also got a quick re... read more
When our air conditioning system suddenly broke down, we called for help and a team arrived quickly at our home in East Dundee to check things out. After finding and clearly explaining what was wrong, they gave us the choice to repair the AC or install a new one. We decided to go with a new unit. Geoffrey, the installation technician, soon arrived with the new air conditioner. He really knew what he was doing, followed all the codes, and paid close attention to every detail. After finishing the work, he made sure the area wa... read more
Everyone I dealt with was professional and polite. My heater wasn’t working well, and the first technician, Nolan, was very honest about my options to fix it or replace it. They explained everything clearly and gave me helpful advice. The team came out to East Dundee and replaced my whole heater quickly. Both technicians who did the installation were very professional, paid close attention to detail, and even cleaned up the work area when they finished. I could see they took real pride in their work and made sure everything ... read more
We have been completely happy with the heating and cooling services we've received since we bought our home in East Dundee. The service technician, John, is excellent—he's skilled, knowledgeable, and professional when working on both our gas furnace and central AC system, making sure everything runs smoothly. John is always honest, supportive, and ethical, and we really appreciate how well he keeps our HVAC system in top shape.
Jackson & Sons A/C Professionals has a 4.9 star rating with 102 reviews.
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