Jackson Hewitt Tax Service

Ashley L. 

on Birdeye

a day ago

I had the worst experience today. Had a 2pm appt. Came in and wasn't greeted properly as the customers after me were. I was completely ignored while the tax preparer was taking other walk ins. I have been waiting well over 2.5 hours and still wasn't seen. I was treated very unfairly. This place was very unprofessional. I wouldn't recommend this place to anyone. Customers should be treated with respect.  

Bobby K. 

on Birdeye

7 months ago

Miss LeShunda is a beautiful person, and she took care of my tax business very well. 

Terry Stephenson M. 

on Birdeye

8 months ago

thanks Michael...quick and easy...great job! 

Nirmal J. 

on Birdeye

8 months ago

I needed a new CPA or tax filing resource to help me with my taxes this year as the CPA who did my returns last year is no longer in business. I was looking for alternatives and noticed that Jackson Hewitt would do it for only $149 for new customers. They have boldly announced "NO HIDDEN FEES". I was skeptical about the pricing but they assured me that it is accurate. I submitted my paperwork in one of the stores, the next day I got a call that they would not honor the price and that I should go to another store. When I call... read more

Benjamin A. 

on Birdeye

8 months ago

I’m very impressed with leshunda for doing my tax return. It was fast easy and simple. She made the whole process easy to understand and follow. I was very impressed with the return I got. She did very well. I definitely am coming back every year  

Frank B. 

on Birdeye

8 months ago

My wife and I had our return prepared 3/15/2025, or should I say data entered into their system. The representative could not answer simple tax questions without stating, let me ask my supervisor. The only questions she asked were the ones generated by the system. So to me, the person we dealt with was a data entry clerk. The other issue we had was, we received a call offering 50% off if we scheduled the service on 3/15/25. The person was not aware of this and processed our return before any discussion was had. When the di... read more

Tori S. 

on Birdeye

9 months ago

Jennifer was very helpful, professional  

Janice H. 

on Birdeye

9 months ago

We hit the jackpot when we found BJ Grace!!! This is our 4th year using Jackson Hewitt & BJ has been our agent at the Oxford office since the beginning. She is very professional, always answers our questions and if she doesn't know, she will find out. We look forward to working with BJ again next year. Mark & Janice (02-22-2025) 

Tara H. 

on Birdeye

9 months ago

I went and filed my taxes with Stormy at Walmart and she was wonderful, I’m glad that she explained everything to me so I knew what my deductions and prices were for! If you haven’t filled your taxes go book an appointment with Stormy Smith!!!