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Jack in the Box

2.9

About this business

Let's face it: you want what you want, when you want it. Jack in the Box serves the whole menu all day long! Want breakfast in the evening? We got it. Craving juicy burgers made with signature beef? Jack has them too. Yearning for a delicious chicken sandwich? Done. Stop by your nearby Jack in the Box to indulge in your favorite foods. Or, with delivery options available, you don't even have to leave your couch! 

Location details

910 Bryan Rd, O'Fallon, MO, 63366, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.9930 reviews
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Chuck Overend's profile image
Chuck Overend 
4 years ago

This location is the worst Jack in the Box I have ever been to in my life... took 20 minutes to order... One car ahead of us... Finally ordered.. When we got to the window they took our money and told us to go around the building to where the other car was who had been sitting here.... We are now at 43 minutes.... Now she came out and said we we're waiting on tacos wow who would have ever thought that people wanted tacos from Jack in the Box...46 min.... Seriously they have completely lost the concept of fast food... Stay aw... read more

Business response:

We should be moving a lot quicker than that, Chuck. We know how important fast service is and are always working to get better! Would you mind reaching out to us so we can get some more details about your visit? https://www.jackinthebox.com/contact. Thank you for your feedback. 

Shelley Orf's profile image
Shelley Orf 
4 years ago

waited 8 minutes to order. I was the ONLY car there. couldn't hear the male taking orders. they are out of tiny tacos 

Business response:

Thanks for letting us know about this, Shelley. We should be firing on all cylinders and this is not the experience you should ever have at Jack's. We would like to investigate this concern further. Please fill out our contact form on our website at https://www.jackinthebox.com/contact so that we can escalate your feedback internally. 

Chandra D.'s profile image
Chandra D. 
4 years ago

Why do I even try to go back to this location? WORSE food ever.......every time! Today I waited forever (expected) but when i got my sourdough jack the bread had not been toasted and nothing was melted on the burger. Not to mention a melted shake because waited so long! Waited for what? DO NOT GO TO THIS LOCATION. 

Bud McCarty's profile image
Bud McCarty 
4 years ago

Pulled into the drive thru to place an order. They asked "How can I help you?" Gave my order and was told they close at 9. It was 8:50 and their lights were all on and open signs on. 

Josh Delles's profile image
Josh Delles 
5 years ago

Y’all are never open. Hot garbage 

Kái's profile image
5 years ago

Service was alright, the guy making the food was not. No lettuce or sauce on the tacos and the cheese on the tacos was hard 

Justin McNeal's profile image
Justin McNeal 
5 years ago
Tessa M's profile image
Tessa M 
5 years ago

This is the worst Jack location! We always try to give it a chance but EVERY SINGLE TIME, they suck! We were just there couple minutes ago, waited for someone to take our order in the drive through window. Husband and I were staring at their broken screen for several minutes and nothing! my husband finally tried to get their attention saying "hello? is this thing working?" and somebody responded laughing and said "hold on a second". So it was working the whole time! they could have said "please wait" as soon as we pulled in ... read more

Leslie Crocker's profile image
Leslie Crocker 
6 years ago

NO SERVICE I have tried to go to this jack-in-the-box after 9 Pm (during open hours) 5 times In the last month and a half and have not been able to get anyone on the intercom or at the window. The first 2 times I waited for over 10 minutes. This is the most unreliable business I have ever been to. 

Frequently asked questions about Jack in the Box

How is Jack in the Box rated?

Jack in the Box has a 2.9 star rating with 930 reviews. 

When is Jack in the Box open?

Jack in the Box is open now. It will close at 6:00 p.m.  

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