Jack + G

A L 

on Google

4 months ago

I love their abacus ring so much, I got a second pair to stack and wear. It’s been almost two years and I love how it’s a moving piece! Amazing family run business, they hand make every ring to order. 

Vicki Carpenter 

on Google

7 months ago

I placed an order with Jack and G in the earliest days of December—prior to Dec 5. It is now Christmas, and my order has not come. The item was meant to be a Christmas gift. I am very disappointed with this company. When I called about this issue, I was told that they are “just swamped”—and they are doing their best to get the orders out. I wondered if they have ever heard of the business concept of “overtime”, or even “temporary help”. I cannot comment on the item as I haven’t seen it yet. I am very unlikely to order from t... read more

Priya D 

on Google

7 months ago

I really wanted to love this shop. The jewelry itself is beautiful and thats the only reason it gets 2 stars, but the customer experience was a disappointment from start to finish. My orders took over a month to arrive (one of which I placed right before the sale), despite the product pages listing 1–2 weeks. There was no notice anywhere about holiday delays when I ordered in early November. When I reached out after we were already a week past the timeline, every reply I received from Jack was lecturing in tone, framing me a... read more

Kristen Maure 

on Google

a year ago

Excellent customer service, fast shipping and the earrings were so beautiful! Thank you! 

Steph Brassard 

on Google

a year ago

I cannot tell you how amazing this company is. I was exchanging earrings due to needing a bigger size and while the difference was a couple of dollars, they sent the new pair to me (at no cost) with the adjusted size and return label already paid. I ordered a ring and they also changed the metal type with a simple email inquiry. The quality, design, everything is amazing. Thank you for being such an awesome company!