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J P Importz

4.8

About this business

ALL OUR work (parts and labor) is fully covered by OUR warranty 20 months or 20.000 miles – ONE of the best in the industry. We stamp your maintenance book after every scheduled service visit for your late model LEXUS. BMW. Mercedes. Or toyota. Keeping YOU records UP to date. And helping your vehicle retain its VALUE. AS OUR guest. YOU CAN expect the highest level of service and respect AT JP euro! it is OUR personal goal to that YOU and every guest are 100% satisfied with your JP euro experience - every TIME! OUR cust... read more

Location details

3521 Security St, # 101, Garland, TX, 75042, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 3:00 p.m.
SunClosed
4.8401 reviews
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anniett83's profile image
anniett83 
17 years ago

Excellent customer service. Very honest people 

VE from Irving, TX's profile image
VE from Irving, TX 
17 years ago

I bought my '94 Lexus LS400 for a steal two and a half years ago with 155,000 miles on it. It had allegedly been "well maintained" by another well known local independent Lexus shop. A pre-purchase inspection by AAA revealed need for some major repairs, hence the low sale price. After one or two trips to a local dealership, I could see that I was being taken. Thank God, I found out through lexusownersclub.com about Jason Phan and JPImportz. Jason has literally saved this car from a premature trip to the junkyard, and has sav... read more

DC-1 from Medford, MA's profile image
DC-1 from Medford, MA 
17 years ago

Danny from Boston, MA. They knew I was unable to do business with them because my car needed to be seen on site, but choose to continue helping me in my search for answers. 

MP-1 from Dallas, TX's profile image
MP-1 from Dallas, TX 
18 years ago

While waiting for someone to pick me up after dropping my car off, i was shocked to see a very clean restroom, comfortable couch, Large screen TV. .As much as his knowledge and honesty keeps me comming back, having a waiting room that is better then the dealership is another plus!!!!!!! Top Notch Operation Jason! He seems to know how to get things done better then the dealership!! 

JM-1 from Flower Mound, TX's profile image
JM-1 from Flower Mound, TX 
18 years ago

Jason is a very friendly helpful guy. He offered to help me with my car before I was even a literal customer! this guy is not "all about the $" he does it because I believe his heart is in it. They have a passion for helping customers and they don't run the bill up like the Lexus dealer. I feel so much more relaxed when I bring my Lexus to JPI! They are fair and friendly! A "definite" must try! Before you visit the dealer visit JPI!!! 

RD from Garland, TX's profile image
RD from Garland, TX 
18 years ago

Great customer service from the way they picked up the car from my house in their trailer and how they also were willing to drop of a courtesy rental car at my house so i was'nt stranded. Pricing was very reasonable as well for the service they give. DEFINTELY a A+++! 

MS-3 from Grand Prairie, TX's profile image
MS-3 from Grand Prairie, TX 
18 years ago

I couldnt believe the dealership my mother bought the car from wanted so much for work we assumed would be covered under warranty!! Do they always suggest to repair more than the problem? My mother almost made a $1,000.00 error in judgement. Jason just made a loyal customer out of us! Too bad he is in Garland. The drive from Grand Prairie is alot for me. She is in Plano.... easy for her! 

Frequently asked questions about J P Importz

How is J P Importz rated?

J P Importz has a 4.8 star rating with 401 reviews. 

When is J P Importz open?

J P Importz is closed now. It will open tomorrow at 8:00 a.m. 

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