J & M Heating and Cooling

The Mac PAC 

on Google

4 years ago

We had them do our air unit.everything inside was already done so literally all they had to hook up is the outside unit. And of course wire it. They came was nice people especially the wife but had wires wrong and did not have the unit running when they left and of course wanted paid. So my husband ended up doing most of the work he figured out what was wrong the installer had the wires ran wrong. So my husband ended up having to do the work and fixing and ordering the part that we needed. They were supposed to come back and... read more

Anna Nichols 

on Google

6 years ago

Back in February 2017 we had our AC and Furnace replaced by Backus Heating and Cooling (Company's name is now J & M Heating and Cooling). Everything started out fine until I gave them the required money to purchase the equipment. Then it was a challenge getting them out, always had excuses on why... they couldn't make it or even better not showing up and not communicating. Quality of work was not to par, the pvc drain line had to be fixed 3 times, first time looked like it was cut with a butter knife. They set the ac unit in... read more

David Sherrill 

on Google

6 years ago

Horrible experience, they installed a different system than what we asked for and was on the quote. Wont respond to phone calls only texts. Many issues with the system they installed and multiple no-shows and cancellations to get it fixed. Just called someone else to look at it and we will have thousands in repairs because they unit was not installed correctly and because of that they wont warranty out parts. Don't do business with them.